Car Product Specialist at Volvo San Jose

Overview

The Vehicle Acquisition Specialist role is to acquire additional inventory for the dealership by purchasing customer vehicles. Our associates provide an exceptional customer experience, appropriately managing the customer’s expectations, and communicating throughout the We'll Buy Your Car process. The Associate will strive to deliver on the “check within an hour” promise of the We'll Buy Your Car program. This position provides the ability to work flexible hours and offers hourly pay plus a bonus for each vehicle purchased.

Sell with Confidence. Grow with Auto Nation. Auto Nation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With no-haggle pricing, nationwide inventory, and a supportive team, you’ll have everything you need to succeed.

Why You’ll Love Working Here

• Competitive benefits
• Career paths into finance, management, and beyond
• A culture built on trust, transparency, and teamwork

• Strong communication and interpersonal skills
• A desire to help people and exceed expectations
• Sales or customer service experience preferred

• Responds to incoming leads through Auto Nation and third-party websites, by phone, internet and walk-in traffic
• Utilizes all available resources to identify and engage private parties looking to sell their vehicle
• Set up appointments with potential customers to visit the dealership for an appraisal
• Executes the Auto Nation We ll Buy Your Car Same-Day Payment process
• Reviews vehicle condition reports and inspects vehicles onsite
• Interacts with customers throughout the day, both in person and over the phone
• Refer customers who prefer to trade-in instead of selling their vehicles to the sales team

• High School diploma or equivalent
• Extremely self-motivated
• Ability to set and achieve targeted goals
• Ability to drive an exceptional Customer experience
• Demonstrated communication, prospecting, and interpersonal skills
• Organization and follow-up skills
• Experience and desire to work with technology
• Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles
• Valid In-State Driver's License and an acceptable, safe driving record

• Ability to sit and stand for prolonged periods of time

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by the candidates for this job. Candidates may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.

This is a commission-based role with an estimated income of $2-9k/month.

• Competitive compensation and 401k matching
• Insurance plans (health, dental, vision) and maternity benefits
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and Auto Gear
• Access deals and discounts through You Decide
• Join our DRVPNK mission to support cancer research

Auto Nation is committed to creating a diverse, equitable, and inclusive environment. We welcome candidates from all backgrounds who are passionate about making a positive impact. Join our team and help foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.