Assistant Community Manager - Residential

Willow Creek Apartments, 935 Willow leaf Drive, San Jose, California, United States of America

Posted Friday, January 30, 2026 at 11:00 AM | Expires Tuesday, March 31, 2026 at 9:59 AM

Be a part of an award winning, best places to work company! Decron offers a competitive salary, commissions (position specific), engaging workplace, and a benefit package including med/dent/vis/ plus more for Full-Time positions, as well as vacation, sick, holiday, 401k, free life insurance, amazing corporate events, and more!

Position Summary

The Assistant Community Manager supports the Community Manager in overseeing the day-to-day operations of a residential apartment community. This role focuses on rent collection, resident relations, leasing support, and administrative tasks. The Assistant Community Manager plays a key role in maintaining accurate records, ensuring a high level of customer service, and promoting the values of Decron Properties.

Essential Duties and Responsibilities

Assist with daily operations, resident communications, and leasing activities

Process rent payments, track delinquencies, and assist with collections

Assist in the coordination of resident move-ins , move-outs , and compliance documentation

Support the community manager with budget monitoring and financial reporting

Address resident inquiries and concerns in a timely and professional manner

Maintain accurate resident records, files, and documentation in accordance with company policies

Post and process legal notices related to rent collection or lease compliance , support eviction procedures in accordance with local laws

Support leasing efforts with tours, application processing, and lease signing as needed

Contribute to resident retention efforts, community events, and marketing campaigns

Ensure compliance with Fair Housing laws and company policies/ procedures

Respond to resident inquiries and concerns professionally and promptly

Assist with vendor coordination and maintenance follow-up

Support marketing and resident event efforts

Provide coverage at other communities as needed

Participate in team meetings, training , and company events

Other duties as assigned

Required Qualifications

High school diploma or equivalent required

1+ years of experience in property management, leasing, or administrative support

Strong organizational, communication, and customer service skills

Proficiency in Microsoft Office and property management software (e.g., Yardi, Real Page)

Understanding of Fair Housing laws and rental regulations

Ability to work weekends and/ or extended hours as needed

Preferred Qualifications

Associate degree in Business, Real Estate, or related field

Previous experience in a support or assistant management role within property management

• Bilingual in English and Spanish preferred.

Work Environment and Physical Requirements

This position operates on-site at the apartment community.

Regularly uses standard office equipment and mobile technology

Frequently walks the property including stairs and outdoor areas

Ability to lift up to 25 pounds

Communicates with residents, vendors, and team members in person, by phone, and electronically

May be exposed to varying outdoor weather conditions

Company Values

All team members are expected to uphold and model our core values:

Integrity – We do what’s right, even when no one is watching.

Community – We foster collaboration and connection with those we serve.

Joy – We bring positivity and appreciation to our work.

Pride – We take ownership and celebrate a job well done.

Personal Responsibility – We hold ourselves accountable to commitments and results.

Continuous Improvement – We embrace feedback, learning, and innovation.

Equal Opportunity Statement

Decron Properties is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all employees. All employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

We participate in the E-Verify program to confirm the eligibility of all newly hired employees to work in the United States.

Additional Information

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to modify or assign other duties as necessary. This job description does not constitute a contract of employment and does not change the at-will employment relationship.

Willow Creek Apartments, 935 Willow leaf Drive, San Jose, California, United States of America