FLOAT Administrative Assistant **Pd​/On-Call Position

Join to apply for the FLOAT ADMINISTRATIVE ASSISTANT
** PD/On-Call position** role at Momentum for Health

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Join to apply for the FLOAT ADMINISTRATIVE ASSISTANT
** PD/On-Call position** role at Momentum for Health

• On-call position. Shift is Monday – Friday 8:30am – 5:00pm. This on-call position is to cover the Program Administrative Assistants when they are unavailable to work their regular schedules. Coverage will be at multiple locations.*
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• On-call position. Shift is Monday – Friday 8:30am – 5:00pm. This on-call position is to cover the Program Administrative Assistants when they are unavailable to work their regular schedules. Coverage will be at multiple locations.*
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• Provide administrative support functions for supervisors and professional staff, with emphasis in the area of residential and community programs in the department, as well as incidental support not listed here. Duties may include any or all of the following:*
• Address internal and external requests for customer services, both by telephone and in person; gather information; process routine information and/or inquiries on activities, processes, policies and procedures, and established programs; take immediate action to resolve customer needs or make referrals to service staff, other service providers, or appropriate external parties; clarify concerns, obtain information, and ensure the quality and accuracy of service delivery and data generated;
  
  interface with clients; schedule appointments.
• Facilitate and deliver communications through email, voice mail, inter-office and external mail and courier, phone call answering and appropriate routing, copying and faxing.
• Investigate matters of concern; identify and resolve problems; review and compare documents; track and follow-up on any action items.
• Maintain databases and spreadsheets by entering heavy amounts of data in a timely manner; prepare and run reports; process billings for Medi Cal and other insurance providers; create, prepare, and produce hard copy and computerized documents, spreadsheets, and correspondence from prepared copy, rough draft, and other sources; review, compare, and follow up on documents.
• Create, update, and maintain medical charts and files according to company protocols and in an orderly and timely manner; route when and where needed; follow up on lab results; other filing and record keeping systems, schedules, rosters, and databases.

• Coordinate, attend, and provide support at community and agency trainings, meetings, and events, including taking and transcribing minutes for distribution, as needed.
• Participate in management of team/program discretionary resources available to meet client needs; perform special projects.
• Record and maintain files safety and security issues; report irregularities to management.
• Run errands and make interdepartmental and off-site pickups and deliveries using personal or agency vehicle.

• High School diploma GED, or equivalent education and a minimum of one year (E) or two years (D) of responsible, full-time experience in a secretarial or clerical capacity;
  Associate’s degree or graduation from a recognized Business School or a related field. (D)
• Proven typing speed of 40 net wpm (E); 50 net wpm (D); computer literacy; ability to use MS Office applications—Word;
  Excel;
  Outlook—and Windows-based databases at an intermediate level (E); UNIX-based databases. (D)
• Familiarity using and maintaining a variety of common office equipment, such as fax…