Promotive - Airport Communications Supervisor; wide

Promotive Only - Airport Communications Supervisor (9204) Citywide (161378)

Application Opening:
Monday, January 12, 2026
Final date to receive applications:
Apply immediately. Application filing will be open at least until Friday, January 23, 2026 5:00 pm (PST) and will close any time thereafter.

THIS IS A CITYWIDE RECRUITMENT FOR CURRENT CITY EMPLOYEES ONLY.

This is a Promotional Only recruitment in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is restricted to current permanent civil service employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College, working within the immediate lower-level classification, 9203 Senior Airport Communications Dispatcher.

• Supervises Senior Airport Communications Dispatchers and other subordinate staff and oversees the daily operations of a 24/7 section engaged in public safety communication, dispatch services and customer service.
• Maintains radios, public address system and other communication equipment; directs the testing of the Airport Central Alarm System; monitors elevator, garage, fire and parking‑lot hold‑up alarm systems.
• Represents the airport department in presenting, amplifying upon and proposing solutions for design changes or additions to the communication system; prepares initial drafts of specifications for new communication equipment.
• Develops and administers training programs, standard operating procedures, and other related programs to meet the organizational goals and objectives; prepares and conducts performance evaluations; recommends corrective or disciplinary actions.
• Oversees the maintenance of records and statistics of all emergencies; maintains confidentiality of information received; prepares, presents, and maintains departmental reports and records; conducts and directs investigations of alleged complaints related to staff and documents findings.
• Assists in the preparation and planning of the budget requirements for communications section; attends meetings and/or trainings and works on special projects.
• May drive a vehicle in the event of mobilization and evacuation to transport personnel and equipment to the backup site.

Incumbents in this classification may be required to perform the full range of duties as listed in the class specification.

• Minimum Qualifications: Current Permanent Civil Service City Employee in Class 9203, who passed probation.
• Education: Possession of a high school diploma or equivalent (G.E.D. or High School Proficiency Examination).
• Experience: Four (4) years of verifiable experience as a public safety (police/fire) dispatcher in a multi‑frequency computerized dispatch/communications center including two (2) years of supervisory experience equivalent to class 9203 Senior Airport Communications Dispatcher.
• License and Certification: Possession and maintenance of a valid POST (Peace Officers Standards and Training) and a valid State Motor Vehicle Operator's License.
• Substitution: Completion of a twelve (12) month program equivalent to the City and County of San Francisco's Airport Communications Dispatcher Trainee Program may substitute for one (1) year of required work experience.