Dispatcher, Transportation

Summary Description
The Dispatcher reports to the Transportation Manager and provides support in the timely completion of various routine departmental clerical assignments and other duties as assigned by the Transportation Manager or Transportation Coordinator.

Key Tasks and Responsibilities

Education & Training

• High School graduate
• College degree preferred
• Commercial driver license with passenger endorsement

Knowledge and Experience

• Experience in Senior Care or related human services industry
• 1 year experience with the elderly required
• Extensive knowledge of PACE location and surrounding areas streets, neighborhoods and traffic patterns
• Vehicle scheduling, dispatching and office experience desired

Core Competencies

• Clear and concise oral and written communication skills
• Planning and organizational ability
• Ability to problem analysis, problem solving & adaptability
• Attention to detail and ability to manage projects with minimal supervision
• Must possess superior customer service skills and the ability to communicate professionally and effectively with Management, co-workers, clients and vendors

Working Conditions

• Working hours:
  
  Monday - Friday 6:00am - 5:00pm, varying shifts

Physical Requirements
May require sitting or standing for up to 4 hours. Position requires working in a seated position while operating computer, keyboard, mouse, phones and printers and filing of documents. Ability to use proper body mechanics.

This position requires working overnight hours, often with minimal direct supervision. Overtime required when needed.

Must pass a pre-employment drug/alcohol screen test.

Full benefit package after 90 days include medical, dental, paid vacations, sick pay and Holidays.

Secure Transportation is an EEO/AAP employer.