Aquatics Operations Coordinator

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Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community.

At the Y, you can uncover your passion and build a lifelong career addressing some of the nation's most pressing social issues.

At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to build strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships.

We embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.

The Aquatics Operations Coordinator monitors the quality of safety, programming, member retention, and customer satisfaction of the Aquatics Department. The Aquatics Operations Coordinator assists the Aquatics Director in supervising the Aquatics Lifeguard and Lifeguard Instructors. This includes overseeing facility operations, coordinating program and operation schedules for the pool, managing aquatics timecards, and ensuring the training and certifications of the Aquatics Lifeguard staff are up-to-date and accurate.

Furthermore, the coordinator provides safe operations in accordance with the association's policies and standards, assists the Aquatics Director as needed in leading and developing the branch’s aquatics programs and staff affiliated with those programs, and steps in when needed. The Aquatics Operations Coordinator will have a minimum of 20 hours of direct service, which include but are not limited to lifeguarding, lifeguard instruction, swim instruction, or deck supervision.

• Recruiting, hiring, training, scheduling, and managing lifeguards and lead lifeguards
• Reviewing staff performance and developing strategies to motivate and guide teams toward goals
• Providing regular coaching and feedback to support staff development
• Tracking and overseeing lifeguard certifications and scheduling additional training

• Maintaining up-to-date staff certifications and enforcing safety standards for lifeguards
• Educating staff on and enforcing Aquatics Safety Policies and Procedures
• Monitoring and maintaining emergency equipment to ensure proper working conditions
• Overseeing audits (daily, weekly, monthly) for equipment checks, capacity counts, drills, and compliance

• Creating and managing schedules for part-time, full-time, and seasonal lifeguards
• Adjusting lifeguard schedules to meet pool capacity needs while adhering to work-hour policies
• Ensuring coverage for lifeguarding or swim instruction as needed in coordination with the Aquatics Director

• Leading at least six lifeguarding and oxygen administration training sessions annually
• Planning and organizing safety training courses, including instruction and registration
• Leading monthly in-service training sessions for lifeguard staff
• Assisting with private and group swim lessons as needed

• Delivering and promoting high-quality programming to members
• Providing excellent service by addressing member concerns and escalating issues when necessary
• Supporting volunteer recruitment for the Annual Giving Campaign
• Assisting in organizing events like Safety Around Water week and summer splash camps

• Approving and ensuring the accuracy…