Sr. Systems Development Engineer, AWS Managed Operations; MO AWSOM Team

Sr. Systems Development Engineer, AWS Managed Operations (MO) AWSOM Team

Job  | Amazon Development Center U.S., Inc.

Do you love decomposing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate? Would you enjoy diving deep into operating and improving some of the largest software systems humanity has ever built? The AWS Managed Operations (MO) organization was founded in April 2023 with the objective to reduce operational load and toil through long‑term engineering projects.

Managed Operations (MO) is building the best‑in‑class engineering and operations team that will own the day‑to‑day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions.

Amazon is looking for highly motivated Senior Systems Development Engineers who can balance the day‑to‑day operations of AWS’ software systems with long‑term software engineering to reduce operational toil. We need engineers who enjoy constantly learning and diving deep into the wide range of systems and technologies that make up one of the world’s largest cloud providers.

• Collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base.
• Bring a passion for innovation, data, search, analytics, and distributed systems.
• Solve challenging technical problems, often ones not solved before, at every layer of the stack.

You’ll roughly spend 50% of your time operating production systems and 50% making long‑term improvements to the reliability, availability, and performance of those software systems. An example week could look like:
Monday morning you root caused why some deployments recently failed, and in the afternoon you made fixes for those bugs. Tuesday you realized there’s actually a common thread to those bug fixes yesterday, and designed a solution to that class of problem, seeking feedback from your team. On Wednesday you investigated a Service Level Objective (SLO) that recently became less than useful.

You dove deep, talked with the partner team, and found out the thresholds no‑longer makes sense, so you updated their infrastructure as code (IaC) to fix it. Then on Thursday and Friday you were developing software with your team on a system you designed which safely replaces the fleets in your team’s care with a more optimal hardware type, increasing the performance whilst decreasing its carbon emissions.

• 5+ years of deploying and operating in a Linux/Unix environment experience
• 5+ years of systems development in an IT or data center environment experience
• 3+ years of systems design, software development, operations, automation, and process improvement experience
• 3+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, Power Shell, Ruby experience
• Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production

• 6+ years of deploying and operating in a Linux/Unix environment experience
• 6+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 4+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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