Software Engineer, Chat

Staff Software Engineer, Chat – So Fi

Join to apply for the Staff Software Engineer, Chat role at SoFi.

Base pay range: $/yr – $/yr.

We are seeking a Staff Software Engineer to join the Chat engineering team s team will play a pivotal role in supporting our members' financial journeys by developing an intelligent, conversational AI‑powered chat interface. The system will help streamline support queries and provide personalized financial insights and guidance.

• Drive technical architecture, design decisions and cross‑functional discussions for the product
• Deliver highly available and scalable services in a production environment
• Lead the design, development and testing of systems
• Lead code and system design reviews
• Help translate product requirements into user stories and technical solutions
• Mentor other engineers, support the technical culture, and help grow the team
• Generate ideas for new initiatives and technologies
• Communicate with project leads, product managers and other software developers
• Consistently demonstrate extremely high levels of technical knowledge, ingenuity, and creativity
• Take initiative and produce timely results in a fast‑paced and sometimes ambiguous environment

• Bachelor’s Degree, ideally in a technical field, but we understand great engineers come from all sorts of different backgrounds and also consider relevant work experience
• 6+ years programming experience, ideally on a modern stack
• Our core stack is Kotlin / Spring / Postgre
  
  SQL, and we run on Kubernetes in a service‑oriented architecture with over 100 services in production.
• You should have 4+ years Java or Kotlin programming experience
• You should have a strong understanding of relational databases and ORMs
• You should have worked on a SOA or microservice‑based application
• Experience working with asynchronous systems and event‑based systems (queues, streams)
• Strong sense of ownership; driving a project from inception to completion
• Pragmatic approach towards handling tech debt versus shipping new features
• Experience working in a collaborative coding environment, refining designs together, working through code reviews and managing pull requests

• Experience working with applications that leverage Large Language Models (LLMs), such as integrating LLMs, designing prompts, or exploring their practical applications
• Experience working with various emerging LLM technologies, including Retrieval‑Augmented Generation (RAG), prompt engineering, or AI agents
• Experience with Natural Language Processing (NLP) or conversational AI, including building chatbots, virtual assistants, or similar systems
• Experience scaling highly available, mission‑critical systems
• Full‑stack experience across Backend and Front‑end (JavaScript/Type Script, React)
• Experience working with authentication and authorization systems

The base pay range for this role is listed above. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits page
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SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.