TAY Services Case Manager

First Place for Youth

First Place For Youth is a leading non‑profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed.

The TAY Case Manager provides intensive onsite and community‑based case management for individuals who have faced homelessness as Transition Age Youth (TAY) and now live at our affordable housing locations. Through comprehensive case management, the TAY Case Manager helps clients identify and attain goals in the areas of self‑sufficiency, independent living, health and wellness, relationships, employment and education, and personal advocacy.

The role also offers on‑site drop‑in resource and referral support, coordinates community building activities and workshops that promote independent living skills, and works closely with Affordable Housing partners to ensure housing stability. This is a fully onsite position in San Francisco, Monday through Friday, 9:00 a.m.–5:30 p.m.

• Conduct monthly meetings with participants assigned to caseload to help them identify and accomplish short and long‑term goals.
• Create and deliver impactful service plans that focus on achieving outcomes in wellness, budgeting, long‑term housing, education, employment, parenting, relationships, and overall health.
• Coordinate with referral agencies, identify community resources, track participants’ progress, and develop creative ways for participants to practice and strengthen their independent‑living skills.
• Prepare clients to maintain housing after program exit or help them identify alternative housing options if necessary.
• Support participants to develop and practice social‑emotional learning skills that promote conflict resolution and decision making.
• Assess educational status and interests of participants and support their educational goals.
• Work collaboratively with Education and Employment Specialists to improve resumes and cover letters, submit job applications, prepare for interviews, and secure full‑time and part‑time employment.
• Co‑coach participants on handling work‑related issues, promote self‑advocacy, and increase success in job retention.
• Form partnerships with community agencies to link participants with community connections, wellness and employment opportunities.
• Create new linkages with community‑based organizations, on‑site resources, and housing‑stability support through the case‑management process to help participants transition to independent living.
• Help participants move into supported housing, including securing and transporting furniture, shopping for home necessities, and locating resources in their new community.
• Ensure apartments meet cleanliness standards by conducting monthly apartment inspections.
• Display and disseminate community resources relevant to residents and provide referral and eviction‑prevention support as needed.
• Client meetings scheduled as needed to ensure successful transition to independent living.
• Support property management to address serious housing concerns related to participants.
• Guide tours for funders and community providers to demonstrate how First Place for Youth partners with Affordable Housing agencies to provide TAY with a stable and affordable housing solution.
• Coordinate community events and workshops to assist participants with independent‑living skills.
• Actively participate in weekly coordination meetings with property management staff and agency partners.
• Attend weekly program meetings, monthly agency staff meetings, and individual weekly supervision with the TAY Program Manager.
• Maintain files for caseload and update monthly paperwork.
• Ensure proper and timely documentation of services, including written case notes.
• Work collaboratively with colleagues across the organization and within respective departments.
• Perform other duties as assigned.