Service Coordinator

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Abode Services, one of the largest and most effective nonprofits working to end homelessness in the Bay Area, is seeking a Service Coordinator for their programs in San Francisco County.

The Service Coordinator is responsible for the provision of housing services to individuals who are homeless. The Service Coordinator provides a variety of services to increase housing stability, including counseling, referral to financial/credit counseling, referral to legal services, and developing individualized housing plans that include a path to permanent housing stability, following financial assistance. The position is also responsible for ensuring that participants are connected to other necessary supportive services.

You will be surrounded by talented, supportive, smart, and kind leaders and teams that you can be proud to work with. Abode Services regularly recognizes employees’ efforts, seeks input, and cares for employees as people with lives outside of work. We believe that better decisions and quality services result when our workforce reflects the diversity of the communities we serve. People of color make up nearly 70 % of our workforce, and we strive to recruit and retain employees from all backgrounds.

• $28.85 - $32.00 per hour
• 100% paid health, vision, and dental options
• 19 PTO days & 12 Holidays per year
• Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
• 3 % retirement match/contribution
• Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
• Dynamic, mission‑driven culture and supportive leadership. We support you in supporting others

• Provision of comprehensive housing services to participants, including direct work with landlords.
• Working closely with other social service partners to refer and provide services to participants.
• Coordinating services for program participants to ensure receipt of essential services to increase health and housing outcomes.
• Assisting residents in retaining housing and maximizing independence and self‑sufficiency by linking to community services such as crisis intervention, rehab, income support, benefits acquisition, employment assistance, primary physical and mental health, substance recovery, and family involvement.
• Providing referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavioral/healthcare needs, school readiness, and exposure to drug, alcohol abuse, and family violence within the household.
• Creating and maintaining an individual service plan and needs assessment for each household.
• Meeting with households in person, either in the community or within the home as frequently as needed.
• Attending program meetings with internal and external partners to coordinate services and ensure quality services.
• Maintaining client files, including all necessary documentation.
• Communicating closely and frequently with all team members to improve systems, solve problems, share resources, and coordinate work.
• Documenting services in a timely manner, using BIRP format.
• Attending staff meetings and other agency functions as needed.
• Other duties as assigned.

• Bilingual in Spanish preferred.
• Bachelor’s degree in Psychology, Human Services, Social Work, Sociology, or a related field, or equivalent field experience.
• 2 years of case management experience providing services to homeless or low‑income individuals and/or families.
• Driving and transportation of participants when required.
• Use of personal vehicle and proof of a valid California Driver’s License, current auto insurance, and a clean DMV record required.
• Flexible schedule to work evening and weekend hours as needed.

Notice:
Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice. Abode Services is an Equal Opportunity Employer/Drug Free Workplace.