Housing Specialist Rental Relief CM II

Housing Specialist for Rental Relief CM II

Job Category: Case Manager

Requisition Number: HOUSI
001685

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• Posted :
  January 16, 2026
• Full-Time
• On-site

Showing 1 location

San Francisco, CA 94110, USA

The Homelessness Prevention Program (HPP), a program of Catholic Charities, provides homelessness prevention assistance to families and singles in San Francisco to help them maintain or obtain permanent housing. HPP assists families in permanent housing who are in danger of eviction or who need help to move to a more sustainable rental situation. Service components provided include needs assessment, budget planning, landlord mediation, referrals to tenancy counseling and legal assistance, short-term case management, necessary referrals, and access to financial/rental assistance.

Location:
Onsite 5 days a week

The Housing Specialist is responsible for overall advocacy and support services to eligible families and individuals for a caseload of 20-25 clients regularly. Also, he/she will provide housing assessment and stabilization services to families who qualify and is responsible for crisis intervention counseling and extensive coordination between the family, the landlord and all other housing-related community resources. This position will work extensively with the community agencies which are collaborative partners with our program.

Work with families and individuals to confirm eligibility and conduct assessments of needs over the phone.

Coordinate a housing stabilization plan for families which includes:

A financial cover sheet of budget information to help the qualified families.

Develop a balanced family budget to guarantee future payment of rent

Recommend payment plan for families

Obtain the proper documentation from the Landlord

Communicate with the Landlord and explain procedures of our intervention

Help client obtain permanent housing through accessing security deposits and housing referrals.

Provide crisis intervention and/or short-term case management services to clients including:

Accurate and timely referrals

Mediate for family with landlords or property managers to obtain the necessary paper work

Mediate with Landlords and/or Landlords Counselors/Attorneys to obtain the necessary paperwork and avoid the eviction Process.

Redirect Legal Cases to the appropriate agencies, and continue the follow up until case is settled.

employer advocacy

Maintaining good and clear communication with client’s attorney or legal representative to get a better success when case is are already in court

Access to public benefits such as Cal Fresh, Medi Cal, etc.

Do immediate intervention to assist family when they are facing eviction at the level of Lawful Detainer or dealing with attorneys or client’s attorneys with other agencies to expedite the case and immediately request to issue a RUSH check.

Assess, assist and close cases annually in order to meet program service objectives.

Maintain proper client notes and program documentation.

Submit the Check Request on timely manner with Program Director/Manager.

Verify Clients information on CARES and City System Program to avoid duplication cases.

Complete data entry of new clients’ information in CC Systems as well as the City System, also update information of duplicate clients’ in both systems.

Scan complete client’s signed and Excel file and uploaded to the RAP Intake Form in the CC System

Follow Up payments status with Accounting Department.

Compile reports as requested.

Conduct follow-up to monitor ensure housing stability.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

BA degree and one year of experience preferred or AA degree and three years related experience.

Previous experince locating and maintaining affordable family housing.

Experience…