TAY Housing Navigator

JOB TITLE:

TAY Housing Navigator

REPORTS TO:

TAY Housing Manager

STATUS:
Full Time/Non-Exempt

COMPENSATION: $32.32/hour including paid medical insurance as well as paid time off (vacation, health, & holidays)

SCHEDULE:

Monday-Friday, evenings will be required

GENERAL SUMMARY: The Youth Services at the SF LGBT Center include structured group programming, crisis intervention, navigation & referral services, leadership development, a dedicated drop-in youth space, on-site individual and group mental health services (therapy/counseling/crisis management), and a Host Homes housing program that includes case management services. Low-barrier services are designed to reach disconnected lesbian, gay, bisexual, transgender, queer and questioning (LGBTQQ) youth ages 16-24.

The program is rooted in community building, culturally responsive, trauma-informed, client-centered care and harm reduction models. A high percentage of program participants have experienced physical and/or sexual abuse, homelessness, engagement with criminal justice and/or foster care systems, substance use/abuse, and/or mental health challenges.

Role Overview: Under the direction of the Director of Youth Services and the TAY Housing Manager, the TAY Housing Navigator serves transitional age youth (TAY) experiencing homelessness with case management, resources, and referral services. This position also provides Youth Access Point services through partnerships with the San Francisco Department of Homelessness & Supportive Housing (HSH) and other stakeholders.

ESSENTIAL RESPONSIBILITIES

• Utilize partnerships with the Department of Homelessness and Supportive Housing and other community partners to provide Youth Access Point services to transitional age youth experiencing homelessness; screen and assess participants using standardized tools and protocols in the city's Online Navigation and Entry (ONE) System to access housing programs within San Francisco, engage participants in problem-solving conversations aimed at diverting participants from the homelessness response system, and support authorized referrals into housing programs based on ONE System assessment and prioritization.
• Work as part of an interdisciplinary team to assess youth program participants' needs and connect youth with a wide range of necessary resources. Activities may include accompanying youth to appointments, advocacy/trouble shooting with referring agencies, and supporting participants in the navigation of public benefits.
• Maintain strong relationships with appropriate collaborative partners, including but not limited to the Department of Homelessness and Supportive Housing, other Coordinated-Entry Youth Access Point providers, government agencies, and LGBTQ and/or TAY serving organizations
• Support activities conducted by collaborative partners, including maintaining appropriate relationships with partner program staff and a basic understanding of referral/resource networks for TAY.
• Execute outreach activities to ensure program promotion and participation.
• Ensure data is collected and entered into database system; program materials and supplies are adequate for program needs, and youth drop-in space is maintained, including updating navigation supplies list and maintaining case management notes.

• Actively participate as a member of the program team, including provision of back up for other program staff as needed.
• Work on evenings and weekends hours may be required.
• Other duties as assigned.

ESSENTIAL QUALIFICATIONS

• Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social, gender and economic justice. Experience and commitment to working in a multicultural environment.
• Demonstrated ability to engage with LGBTQ transitional age youth experiencing homelessness through one-on-one and group level interventions.
• Strong cultural competency regarding sexual orientation, gender identity, race and ethnicity, ability, and other social identities, with an existing ability to communicate and collaborate with people across lines of difference
• Ability to utilize harm reduction and trauma informed care frameworks in service provision especially as related to…