Housing Specialist

This position will service participants in assisting low‑income families and individuals, who may include homeless, elderly or disabled, to secure affordable housing and improved living conditions with the goal of an improved quality of life and self‑sufficiency. Responsible for determining eligibility and processing applications accurately.

• Interview Housing Choice applicants/participants to obtain all necessary documentation and complete files as required.
• Ensure all required information is compiled and maintained in the applicant/participant file. Determine eligibility and/or ineligibility, verify data, process application, issue voucher, and conduct home visits, if necessary.
• Assist clients with inquiries and/or problems concerning their housing needs; provide direction regarding responses and resolutions to client inquiries.
• Provide landlord interface assistance to include but not be limited to abatement and inspections.
• Investigate client issues requiring expertise in determining causes; include inquiries of potential fraud and misuse of funding; suggest and direct action plan for resolutions.
• All additional duties as assigned by supervisor.

• Bachelor’s degree PLUS one (1) year of previous experience working with the public in a Housing Choice Voucher Program or similar relevant experience.
• -_OR-_
• High School diploma plus a minimum of four (4) years’ experience working with economically and socially disadvantaged individuals and/or families in a similar capacity.
• Proficiency with current office technology and software applications.
• Prior work experience in an office environment is a plus.