Manager, Physical Security & Safety

About Abridge

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI‑powered platform was purpose‑built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most— their patients.

Want to work on building out security from the ground up at the leading edge of AI in healthcare globally? We’re looking for an experienced and highly motivated Manager, Physical Security & Life Safety to join our team as one of the first members of the Abridge Security team. In this role, you’ll be a key leader, driving key initiatives that shape our employee security culture, physical security and life safety.

This position requires deep expertise in physical security, a proactive mindset for implementing safeguards, and excellent communication skills to influence security protocols across the organization. This is a growth opportunity to architect the way forward for physical security  will thrive here if you are passionate about building and securing facilities that effectively blend security requirements with the employee experience.

• Owning physical security operations for our San Francisco office, including access control, visitor management, surveillance systems (CCTV), alarm monitoring, and key management
• Managing the contract security guard force, including staffing schedules, post orders, performance management, training standards, and ensuring consistent service delivery aligned with Abridge’s standards and culture
• Developing and maintaining the office’s life safety program, including fire safety plans, emergency action plans, evacuation procedures, shelter‑in‑place protocols, and AED/first aid readiness
• Leading incident response for all physical security and life safety events at the office, conducting investigations, writing after‑action reports, and driving corrective actions
• Conducting regular risk assessments and security audits of the facility, identifying vulnerabilities and recommending improvements to physical security posture, technology, and procedures
• Collaborating with Facilities, IT, and People teams on office buildouts, access control integrations, new hire/offboarding security procedures, and workplace safety initiatives
• Managing security technology systems including access control platforms, video management systems, intrusion detection, and intercoms—overseeing installation, maintenance, and upgrades
• Creating and delivering security awareness training for employees, covering topics such as workplace safety, visitor protocols, emergency procedures, and threat awareness

• 5+ years of experience in physical security, corporate security, or related fields, with at least 2 years in a supervisory or site‑lead capacity
• Hands‑on experience managing a contract security guard force, including staffing, scheduling, post orders, training, and performance accountability
• Strong vendor and contractor management skills, with experience managing vendor relationships, negotiating contracts, and holding partners to consistent service standards
• Experience developing or managing life safety programs, including fire and evacuation plans, emergency action plans, and conducting drills
• Comfort leading incident response for physical security events in an urban environment, including de‑escalation, documentation, and coordination with law enforcement when needed
• Working knowledge of security technology systems such as access control (e.g., Verkada, Genetec, Brivo, Lenel), video management/CCTV, intrusion detection, and visitor management platforms
• Familiarity with local and federal safety regulations including OSHA, fire codes, and building safety standards
• Excellent communication and interpersonal skills, with the ability to work effectively across all levels of the organization—from front desk staff to executive leadership
• Highly organized and self‑directed, able to manage multiple priorities independently in a fast‑paced, high‑growth environment
• Sound judgment and calm under pressure, with the ability to make critical decisions during security incidents or emergencies