Security Guard

Overview

Our Security Guard, also known as our Health Safety Ambassador (HSA) at UCSF Health, plays a vital role in ensuring a safe, welcoming, and secure environment across all UCSF Medical Center facilities. As a frontline representative of the Security Services team, the HSA supports the protection of patients, staff, visitors, and physical assets through proactive patrol, access control, safety surveillance, and timely response to incidents.

This position includes specific POST responsibilities, customer-focused engagement, and participation in events or special assignments that require professional security presence and public interaction. The role is also responsible for physically intervening in escalated situations and applying approved physical restraint techniques in accordance with hospital and UCPD policies and safety protocols.

• Proactive patrol, access control, safety surveillance, and timely response to incidents to protect patients, staff, visitors, and assets.
• Engage with the public and provide professional security presence at events or special assignments.
• Physically intervene in escalated situations when required and apply approved physical restraint techniques per hospital and UCPD policies and safety protocols.
• Support POST responsibilities as part of Security Services operations.

• High school diploma or GED.
• One or more years of experience in customer service, security, public safety, or law enforcement.
• Knowledge of standard security protocols and emergency response procedures.
• Strong written and verbal communication skills.
• Ability to engage respectfully with diverse populations, including those with physical or mental health needs.
• Basic computer skills for incident reporting, including email and access control systems.
• Prevention/De-escalation training to be completed within six months of hire.
• Ability to work various shifts and days of the week onsite in San Francisco.

• Associate’s degree in criminal justice or related field.
• Two or more years of experience in healthcare or institutional security.
• CPR/First Aid Certification.

• Valid California Guard Card issued by the Bureau of Security and Investigative Services (BSIS)
• Valid California Driver’s License (CDL).

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce.

We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available f.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Location:

San Francisco, CA

Campus:
Hyde (SF)

Work Style:
Fully On-Site

Shift: Days, Evenings, Nights, Weekends, Variable

Shift Length: 8 Hours