Sr. Product Manager

Description

If you are interested in this position, please apply on Twitch's Career site https://(Use the "Apply for this Job" box below)./

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on Linked In and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

• Own and develop account-related features that drive both growth and user safety across all user segments
• Design and implement complex user flows for age assurance, parental controls, and passwordless authentication experiences
• Ensure compliance with global safety and health regulations including COPPA, GDPR-Age, UK Age Appropriate Design Code, and emerging legislation
• Lead strategy for age verification and minor protection features, setting the standard for how Twitch protects young users
• Balance user friction with necessary data collection to optimize for both safety outcomes and platform growth
• Drive platform health through strategic account management decisions that impact millions of users
• Partner closely with community product, design, engineering, legal, policy, trust & safety, and data teams to deliver comprehensive solutions
• Translate complex regulatory requirements into actionable product requirements and elegant user experiences

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

• Experience communicating effectively with senior leadership
• 8+ years of product management experience, with at least 4 years focusing on trust & safety, community health, or user protection products at consumer platforms (we count time as engineer as PM time)
• Proven track record developing authentication systems, content moderation tools, user protection features, and/or community health products at scale
  
  Deep understanding of online safety regulations and compliance requirements across multiple jurisdictions
• Demonstrated ability to balance competing priorities: platform growth, user trust, safety needs, and regulatory compliance
• Experience managing complex multi-stakeholder initiatives involving policy, legal, trust & safety experts, and community health teams
• Strong understanding of nuanced user behavior, community standards, and varying safety needs across different user segments and age groups

• MS/MA or MBA in a technology or business related field
• Background in authentication systems or identity verification
• Hands-on experience from major consumer platforms tackling age assurance or minor protection at scale
• Experience implementing COPPA, GDPR-Age, or other child safety compliance frameworks
• Proficiency in SQL and data-driven decision making
• Previous work in gaming, social media, or live streaming platforms
• Experience with customer experience (CX) and creator tools (CT) teams

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.