Residential Security Agent

Job Details

• Job Title: Residential Security Agent
• Location: San Francisco, CA
• Job Type: Full time, with full benefits
• Compensation: $110,000 minimum annual compensation
• FLSA: Non-exempt
• Schedule: Rotating 3 days on/four days off, four days on/three days off; day and night shifts; weekends; holidays; overtime/additional shifts as needed; domestic/local travel (if desired by principal/s)

The Residential Security Team (RST) Agent provides critical support to a protective security detail in San Francisco, CA. This role operates in a dynamic, multi‑faceted, and fast‑paced environment. Ideal candidates are team‑oriented, ambitious, and adaptable, capable of maintaining professionalism in a high‑tempo setting.

• Ensure the overall safety and security of designated principals and their properties.
• Maintain knowledge of baseline principal, property and neighborhood activities.
• Monitor property and area activities and conditions via closed‑circuit television camera system and physical perimeter checks.
• Monitor traditional and social media for potential threats.
• Control access to properties and maintain security logs for guests, service personnel, and vendors.
• Screen and track mail and deliveries.
• Monitor the following:
  • Weather and natural disasters
  • Traffic
  • Public safety incidents and trends
  • Neighborhood watch programs
  • Local and national current events
• Coordinate with site staff to accomplish common tasks.
• Complete daily household tasks and maintenance as requested by principals.
• Ensure 24/7 operational readiness through stocking supplies and equipment upkeep.
• Operate within parameters established by standard operating procedures and applicable laws.
• Coordinate with and support executive protection element of the team.
• Opportunities for driving and special off‑site assignments/details.
• Demonstrate proficiency in use and proper maintenance for all equipment (i.e., vehicles, medical supplies, communications devices, etc.).
• Potential local travel approximately 5%–10% of the time to other RST sites or principal destinations.
• Must be flexible and open to working overtime shifts whether they are night or day shift, coming in early and staying late if needed.
• Must possess the ability to multitask in a very fast‑paced environment.
• Must be able to stay vigilant sitting in a vehicle or security office for extended periods of time.
• Must be a proactive problem solver with the capability to work independently and as part of a team.
• Must possess a good understanding of the latest technology in security camera systems, use of smartphones, communications, and collaboration apps (Google Drive, Word, Excel & Power Point).
• Must be dog friendly.
• Must keep a professional appearance, have good personal hygiene.
• Must be responsive via phone call, text and email as needed to support the team.
• Excellent communicator with the ability to be personable, successfully interact with clients, superiors, peers, vendors and neighbors.

• 2–4+ years of combined experience in relevant security, military, and/or law enforcement positions.
• Physically fit to facilitate emergency responses.
• Valid Driver’s License with clean driving record.
• American Red Cross First Aid/CPR/AED for Adult, Child & Infant certification.
• California BSIS Guard Card.
• All certifications must be current; employees are responsible for keeping all certifications/licenses active.

• Ability to patrol the property and access areas quickly.
• Physically able to capture and detain individuals if necessary.
• Prolonged periods sitting of 5+ hours at a desk and monitoring surveillance equipment.
• Prolonged periods of standing on your feet without a break 4–5+ hours.
• Must be able to lift 50 pounds at a time.
• Must be able to lift, drag a human up to 200 lbs or more, if necessary.
• Must be able to bend, twist, stoop, crawl.
• Being able to respond to physical attacks, natural disasters, evacuations.

• Excels working in a team environment.
• Exceptional emotional intelligence.
• Strong customer service skills.
• Strong situational awareness and attention to detail.
• Ability to multitask and prioritize tasks frequently and for long…