Embedded GSOC Analyst

• Compensation: USD 68,640 - USD 68,640 - yearly

About Sibylline

Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services. The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well-regarded analysts within the broader industry.

Key attributes of Sibylline employees are:

• Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement
• Excellent written and spoken English
• Clarity of thought and analytical flair
• Strong, demonstrable interest in security and intelligence
• The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams
• Excellent attention to detail

Position Summary

We are looking for a GSOC Analyst to join us in an embedded role within a client's security team. The GSOC Analystis primarily tasked withalarmmanagement,customer service,facilities support, andincidentresponseas part ofa
24/7securityoperationsteam.

The GSOCAnalyst will alsoparticipatein enhancing the team’s threat intelligence capability fordeterminingthe likelihood and impact of threats against the client’speople, assets,operations,and reputation (such as civil unrest, crime, terrorism, extreme weather, health hazards, or technical failures).

This role would particularly suita recent or imminent graduate, early-career security professional, or anyone with an interest in getting into the security industry.

The GSOC uses a variety of tools such asglobal access control and alarm monitoring systems, integrated video monitoring systems, enhanced visitor management systems, and in-house applications used to detect threats and incidents that mayimpact the company.

Applicants must therefore be willing to work in a fast-paced,hands-on environment, with the ability to research and analyse a wide range of information and create analysis in accordance withstrictdeadlines.

This position requires the ability to work on weekends and holidays on a rotation schedule, the shift we are hiring for is the Grave Shift Tues-Sat
. This requires flexibility and adaptability to the changing needs of the client and shift workload.

Youmust be a self-starter, with the ability to work both independently and as part of a team.

Whilst theGSOC Supervisor and Manager willprovidedaily supervision, the GSOC Operator will also have full access to Sibylline’sembed management team. Full support and guidance will be provided from our head office, including training and professional development.

Essential Functions / Responsibilities

Provide excellent customer service and ensuretimelyresponse to incidents, alarms, notifications, and calls for service.

CCTV andalarm monitoring escalation and triage requests.

Evaluate and process information received from all available sources, and respond with appropriate communication, analytic reporting, and incident response procedures.

Ensure all forms of communications, such as written reports, emails, phone conversations, and personal interactions are conducted in a confidential, courteous, and professional manner and documented appropriately.

Maintain knowledge of the GSOC specific standard operating procedures.

Manage physical security and control functions at designated locations.

Communicate security issues or emergency situations by escalating information to department leadership, local law enforcement, emergency services, such as EMT,fire departments, etc.

Participate regularly in security/safety training programs to stay current on critical GSOC responsibilities and competencies inclusive of drills and tabletop exercises.

Engage with Sibylline Intel Ops and other embedded teams to enhance skills,knowledge and best practices, with a view to developing new intelligence products for the client.

Other duties as assigned.

Knowledge, Skills, and Abilities

Highly attentive, organized, and detail-oriented with strong multitasking skills.

Effective communicator with excellent written and verbal abilities.

Strong teamplayerwho can work independently in fast-paced environments.

Demonstrated customer service skills and flexibility to support 24/7 operations, including overtime.

Preferred experience with mass notification systems (e.g., Everbridge).

Familiarity with access control, CCTV monitoring, and incident management platforms.

Preferred experience with security applications such as Lenel and Genetec.

Preferred experience with social media monitoring tools (e.g.,Dataminr).

Qualifications

Associate or Bachelor’sDegree(Criminal Justice, Security Studies, or related fields) or…