Community Service Specialist Community Service Specialist - University Police

Community Service Specialist - (Community Service Specialist) - University Police

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self‑disclose by contacting the Senior Human Resources Manager.

Community Service Specialist

University Police

This is a one‑year probationary position.

Full‑Time (1.0 FTE)

Schedule to be arranged by supervisor.

$3, – $4,567.00 Per Month; ($41,532.00 – $54,804.00 Annually)

The Community Service Specialist serves as a visible security presence on the campus and within its buildings as assigned, performs security services such as patrolling campus on foot, bike or vehicle to protect the campus community and visitors, provides public safety support and assistance to campus police, enforces campus ordinances and parking regulations, and issues citations to violators. The incumbent also provides information to the University Police Department (UPD) regarding any unusual occurrences and/or activities on and around campus.

Security Services: Patrol campus on foot, bike or vehicle to protect the campus community and visitors from hazards such as fire, theft, vandalism, trespassing and other crimes. Assist in enforcing campus rules and regulations, report hazardous conditions, check, open and secure campus facilities, coordinate and test campus alarm systems.

Public Safety Support: Provide back‑up dispatch support, manage property and evidence, maintain records, provide training on crime prevention awareness, support drug identification programs, perform Live Scan and Ink Card fingerprinting, participate in emergency response teams, respond to emergency situations, take incident/accident reports, and respond to these situations as needed.

Parking Support: Enforce parking rules and regulations by issuing and selling parking permits, patrolling parking lots, issuing citations for parking and other standing violations, appear in court for parking‑related citations, and direct vehicle and pedestrian traffic during peak hours, special events, and emergencies.

Campus Community Support: Assist in the physical logistics for campus special events and emergencies, provide general information and assistance to the public, provide escort and citizen assistance as needed.

Other duties as assigned.

Entry into this classification requires high‑school level reading and writing abilities, possession of a California Driver’s License, and successful completion of a background check, physical and/or the ability to attend Police Officers Standards & Training (POST) programs related to public safety support and dispatch activities. Knowledge of and ability to use the applicable public safety equipment and systems are essential. A high school diploma or equivalent and three to six months related experience normally achieve these entry qualifications.

• Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking.
• Working knowledge of alarm and radio systems.
• Ability to detect and respond appropriately to potential hazardous or crime situations.
• Ability to observe and recall details and incidents.
• Ability to act and resolve parking and traffic problems.
• Ability to write standard incident reports in a clear and concise manner.
• Ability to interact effectively with a wide range of individuals including the campus community, general public and law‑enforcement personnel.
• Ability to handle sensitive situations with tact and confidentiality.

• At least 1 year of experience as a security officer.
• Dependable, trustworthy and willing to respond to work on call if needed.
• Keep uniform inspection ready: polished, clean, and…