Specialty Account Manager, IgG; San Francisco - Rare Disease

Overview

Join Amgen’s Mission of Serving Patients. At Amgen, our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer biotech in our fight against the world’s toughest diseases. With focus on Oncology, Inflammation, General Medicine, and Rare Disease, we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller lives.

Our award-winning culture is collaborative, innovative, and science-based. If you have a passion for challenges and the opportunities within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Specialty Account Manager - Rare Disease

In this vital role you will be responsible for representing UPLIZNA to physicians and health care professionals, establishing product sales, and performing total territory account management. The SAM provides account management support to accounts within a specific geography, focusing on issues specific to designated accounts. The SAM acts as central account manager and drives product demand while coordinating relevant field teams to address account needs.

• Develops a comprehensive territory business plan aimed at achieving and exceeding annual sales goals.
• Promotes UPLIZNA within approved labeling in a comprehensive, fair and ethical manner per industry and corporate guidelines.
• Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develops strong customer relationships by understanding customer needs and communicating them to the team.
• Meets or exceeds corporate sales goals.
• Communicates territory activity in an accurate and timely manner as directed by management.
• Drives product demand among targets through education on disease state and product information.
• Provides feedback to sales and leadership about changing environment and results.
• Adheres to the Company’s compliance policies and guidelines, including PhRMA code.
• Works closely with patient services and market access teams to achieve business goals and collaborates across Amgen field teams.
• Educates healthcare professionals and office staff on site of care options.
• Attends medical congresses and society meetings as needed.
• Manages efforts within assigned promotional and operational budget.
• Maximizes use of approved resources to achieve territory and account-level goals.
• Completes all Company training classes and administrative duties in a timely fashion.
• Functions as a contributing member of a high-performance team and performs other tasks as requested.

The Specialty Account Manager we seek is a motivated professional with these qualifications.

Basic Qualifications (Specialty Account Manager – Level
5)
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
OR
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
OR
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
OR
Associate degree & 10 years of collective account management experience, sales, & commercial experience

Preferred Qualifications

• Demonstrated success in reimbursement navigation, site of care education, and/or patient access coordination.
• Experience promoting a product that requires coordination with office staff, infusion centers, and patient services teams.
• Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
• Buy-and-bill experience and/or biologic/infusion experience preferred.
• Sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, and/or rare/specialty disease states preferred.
• Site of care and reimbursement experience preferred.
• Experience working with institutions and integrated delivery networks preferred.
• Pharma account management selling experience; ability to coordinate…