Senior Sales Executive

Senior Sales Executive – Forward Air Corporation

Join Forward Air Corporation’s direct sales organization as a Senior Sales Executive. In this role you will maintain and strengthen customer relationships within a defined territory assignment of large enterprise customers in the transportation and logistics industry.

• Develop new business and grow revenue by identifying potential new customers, researching prospects, understanding their supply chain, and implementing tailored solutions.
• Maintain existing business by deepening knowledge of customer operations, collaborating with customer‑success executives, and ensuring continued retention.
• Coordinate and collaborate with internal teams—including specialized product sales and customer‑success leaders—to provide a seamless, outstanding customer experience.
• Engage regularly with customers to ensure they understand Forward’s portfolio and maximize utilization of all solutions.
• Foster strong customer relationships through regular business reviews, skillful communication, and proactive solution development.
• Leverage technology tools such as internal systems, mobile devices, and PowerPoint to deliver precise customer communications.
• Take initiative in leading internal teams, displaying organization, discipline, and adaptability under challenging circumstances.
• Monitor competitor actions within each account and formulate appropriate responses.
• Perform other duties as assigned.

• Bachelor’s degree in Business, Sales, or a related field.
• 7+ years of enterprise‑level sales experience, preferably in transportation or logistics.
• Proven track record of exceeding enterprise sales targets and growing market share.
• Experience selling to enterprise‑level customers.
• Excellent communication, negotiation, and interpersonal skills.
• Strong problem‑solving and decision‑making abilities.
• Ability to work independently and as part of a team.
• Knowledge of CRM software (Salesforce) and Microsoft Office Suite.
• Overnight travel may be required to meet customer demands.

• "Can‑do" attitude with a strong work ethic.
• Ability to thrive in a fast‑paced, high‑volume sales environment.

Forward Air is an Equal Opportunity Employer. We celebrate the diversity that makes our team, our customers, and our communities stronger.

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time‑definite” basis, delivering cargo at a specific time while providing a cost‑effective, reliable alternative to air transportation. Forward Air serves companies of all sizes, delivering tangible advantages and building the best products to meet each customer’s specific needs.

Through our comprehensive linehaul network, Direct partnerships with owner‑operators, and a commitment to continuous service optimization, Forward Air remains one of the most reliable and cost‑competitive providers in the industry. Ranked 3rd in Newsweeks 2022 “Americas Most Trustworthy Companies” publication.