Assistant Showroom Manager; A&D Trade​/Luxury Carpet Sales Professional

Overview

STARK is seeking a high-performing Assistant Showroom Manager with luxury sales experience and a proven track record with trade professionals (Interior Designers, Architectural Firms). This role is based in the San Francisco, CA showroom and focuses on elevating the STARK brand through client-centered sales and operational excellence.

• Lead by example to meet and exceed personal sales goals, contributing to the showroom's overall sales performance.
• Engage with potential clients effectively, contributing to and enhancing STARK’s sales strategies and client-centric approach.
• Offer expert product guidance by understanding client needs and prioritizing a client-first experience.

• Develop and execute strategies to establish and maintain strong, lasting client relationships, ensuring client satisfaction and loyalty.
• Address client inquiries promptly and resolve issues to support sales targets.
• Use technological tools and platforms to enhance client communication and relationship management, improving engagement and efficiency.

• Promote STARK’s mission, values, and a culture of collaboration, creativity, and client service.
• Foster a team-oriented environment with coaching and development to achieve sales targets.
• Lead showroom staff with emphasis on sales effectiveness and the use of technology to improve performance.

• Oversee daily showroom operations to align with STARK standards and support sales success.
• Lead technology adoption in the showroom to streamline operations and enhance the client experience.

Note:

This role requires flexibility to adapt duties as needed to support showroom goals.

• A strong passion for interior design, preferably with a BA/BS in Interior Design or a related field.
• 5+ years of luxury sales experience (preferably in the design trade).
• Sales leadership experience is preferred.
• Exceptional organizational, communication, problem-solving, and technological skills.

• Leadership and Vision: guide the team with a clear plan and coaching approach.
• Sales Acumen and Client Focus: deep understanding of sales strategies and customer service excellence.
• Operational Efficiency: streamline showroom operations and financial management.
• Innovation and Adaptability: embrace new technologies and processes.
• Communication and
  
  Collaboration:
  
  strong verbal and written skills for effective teamwork.
• Detail Orientation: maintain high showroom standards and quality.
• Accountability: own actions and decisions, fostering trust.
• Negotiation: strong negotiation skills with a balance of assertiveness and empathy.
• Initiative and Creative Problem-Solving: proactive mindset and resilience.

• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Benefits
• Great Paid Time Off Policy
• 401k match

About Us:

With more than 80 years of industry expertise, STARK is the discerning designer’s go-to source for luxurious custom carpet and rugs.

Our Mission:
To create world-class experiences by supporting design industry professionals, delivering peace of mind service, and offering a diverse and innovative product assortment.

Our Heritage:
Established by Arthur Stark and his wife Nadia in 1938, STARK remains committed to the highest craftsmanship and design innovation.

Equal Employment Opportunity:
Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with applicable laws.

The pay range for this role is 120, USD per year (San Francisco).