Beauty Expert - Sales Specialist, San Francisco

Beauty Expert - Sales Specialist, San Francisco

The Hermès San Francisco Boutique opened in 1987 and focuses on providing extraordinary service to clients as part of the Western Region. This position reports to the Floor Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast‑paced, luxury environment.

The primary responsibilities of a Beauty Expert/Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique. You will represent Hermès Beauty products to clients, advise, sell and promote the house’s latest cosmetic category, and serve customers across all métiers within the boutique.

• Sales Objectives
  • Accountable for meeting personal sales goals and contributing to the boutique’s collective target.
  • Use makeup application and consultation techniques to provide high‑quality, personalized service.
  • Inform clients about new products and beauty trends.
  • Provide beauty training and share product knowledge with boutique staff during morning meetings.
  • Organize and prioritize the work station and selling floor, maintain stock levels, and support inventory preparation.
• POS
  • Process and ensure the accuracy of all transactions, including receipts, CRM files and after‑sales service.
  • Communicate discrepancies and manage end‑of‑day POS variances.
  • Maintain cleanliness and organization of the workstation.
• Asset Protection
  • Comply with all asset protection procedures, including sign‑in sheets, bag checks and key control.
  • Follow EAS tagging guidelines and ensure proper ticketing of all products.
  • Participate in monthly cycle counts and prepare for physical inventory.
• Customer Service
  • Provide high levels of service to clients in line with Hermès standards: prompt greeting, offer assistance, and help with wrapping and packaging at POS.

• 2+ years of experience in a sales capacity (makeup, skincare, or fragrance preferred), preferably in a luxury environment.
• Certified in Cosmetology and/or Beauty & Fragrance.
• Excellent communication and storytelling skills to engage clients.
• Balanced, multitasking‑oriented, and detail focused.
• High attention to cleanliness and tidiness.
• Self‑starter, able to work independently, and strong team spirit.
• Passionate about art and fashion.
• Flexible with schedule changes to accommodate business needs.
• Strong organizational skills.
• Ability to lift between 0–25 lbs. without assistance.

The range for this position is $26.51 - $32.09 per hour. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir‑faire of excellence and the aesthetic of functionality define Hermès.

Hermès employs more than 15,000 people worldwide with over 6,000 artisans. Our commitment to sustainable development and corporate social responsibility is founded in the values passed down by generations of humble artisans.

Hermès is an equal‑opportunity workplace. We do not discriminate on any basis prohibited by applicable law and provide reasonable accommodations to qualified individuals with disabilities.

We collect personal information from you in connection with your application for employment, including identifiers, personal records, commercial information, and other categories of PI. For details or questions, contact  Please do not submit resumes or applications to this email address.