F&B Attendant

F&B Attendant

• Requisition :
• Category:
  Food and Beverage
• Job Location:
  
  US-CA-San Francisco
• Property:
  Hotel Caza San Francisco

Hourly: USD $20.66/hr – USD $27.56/hr

Hotel Caza San Francisco (formerly Holiday Inn Fisherman's Wharf), US-CA-San Francisco

Highgate is a leading real estate investment and hospitality management company with over 15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward‑thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition.

Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

The company utilizes industry‑leading revenue management tools that efficiently identify and predict evolving market dynamics to drive out performance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
• Receive and deliver food and beverage orders and collect payment.
• Process guests' checks, collect cash, and process credit cards and room charges according to standards.
• Perform opening and closing duties according to established side‑work checklist by property standards.
• Ensure that guests are served promptly and efficiently.
• Prepare cashier report at end of each shift.
• Pay out service attendants' tips, if applicable.
• Prepare beverages and cocktails according to the standards for mixing, portion control, and presentation.
• Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
• Be attentive of guests' needs and assist in providing a pleasant experience.
• Have a thorough knowledge of menu offerings and current specials and promotions in all applicable outlets.
• Assist with delivering and refilling beverages, pre‑bussing tables and promptly resolving any guest requests.
• Ensure that display tables and side stands are kept stocked, tidy, and clean.
• Be familiar with fire extinguishers, locations and know how to use them.
• Keep all work areas clean, properly stocked, and presentable according to the current service period.
• Keep all tables and lounge area cleaned and properly set according to specific standards.
• Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and report to management when necessary.
• Complete beverage requisitions to maintain par levels as needed. (bottle for bottle method)
• Stock and clean glassware and serve ware.
• Check soda tanks to ensure that they are full and secured properly to the bar.
• Prepare all garnishes.
• Follow all state liquor laws.
• Assist in maintaining beverage cost.
• Ensure overall guest satisfaction.
• Able to stand the entire shift.

• Maintain a friendly and warm demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be legally able to prepare alcoholic beverages; bartending experience preferred.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service‑oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high…