Operations & Property Associate – San Francisco

Overview

Operations & Property Associate – San Francisco (Exempt)

Requirement: 2-3 years of property operations or facilities; administrative support experience

Salary Range: $80,000 - $95,000

About Bridgeton Holdings

Bridgeton Holdings is a creative, full-service real estate investment firm. We were established in 2009 and currently own interest in and/or manage 30+ properties. Through the firm’s vertically integrated platform, we continue to re-envision traditional operating models and enhance the value of our properties across the country.

Our mission is to be recognized as a leader in our industry, based on greatly exceeding our partners  expectations and maintaining a fun and dynamic workplace that inspires and encourages creativity and teamwork. We have in depth expertise in investment management, development, hotel management and property management. We focus on infill and major secondary markets.

We are seeking a highly organized, proactive, and service-oriented Operations & Property Associate to support the day-to-day management of our San Francisco Bay Area commercial portfolio. This role is ideal for someone who thrives in a dynamic environment, enjoys solving problems, and takes pride in delivering exceptional tenant service and operational excellence.

Manage and optimize day-to-day operations for assigned properties by planning and directing maintenance and capital work, negotiating and administering vendor/service contracts, ensuring regulatory and lease compliance, and resolving escalated tenant and operational issues. This role operates under general supervision and exercises independent judgment on operational priorities and vendor/contract decisions impacting property performance and risk.

• Property Operations:
  Support overall property operations for assigned locations, including preventative maintenance programs, repairs, and operational standards.
• Assess operational issues, determine appropriate courses of action, and coordinate on the implementation of solutions that mitigate risk and protect asset condition.
• Improve workflows for maintenance response, tenant communications, and vendor performance tracking; serve as escalation point.
• Source, evaluate, select, and manage vendors and contractors; lead competitive bid processes and vendor due diligence.
• Review service scope, pricing, SLAs, and contract terms (within delegated authority), and manage contract compliance and renewals.

• Support capital and renovation projects from scoping through closeout, including timeline and budget oversight.

• Ensure operational compliance with leases, permits, inspections, and applicable local requirements by coordinating inspections, permitting workflows, and remediation plans.

• Serve as escalation point for tenant issues; make decisions on resolution pathways and communications strategy.
• Develop tenant communication standards and templates; ensure consistent, professional messaging aligned with property policies.

• Track and manage operational spend against budgets; recommend cost controls.
• Review invoices for accuracy against contracts/scope and recommend approval.

• Maintain organized digital records necessary to execute operational decisions (leases, permits, vendor agreements, invoices).
• Coordinate calendars, site visits, and meetings required to deliver projects and manage vendors.
• Maintain maintenance and vendor logs for operational decision-making (not as a primary duty).

Required

• 2–3+ years in property operations, facilities, or property management and independent problem-solving.
• Strong written/verbal communication; ability to manage escalations professionally.
• Experience with Yardi or comparable systems; intermediate Excel.

Other

• Ability to walk properties, inspect building systems, and occasionally lift up to 25 lbs.
• Valid CA driver’s license; travel between properties as needed.
• Authorized to work in the U.S.;…