Rental Accounts Specialist

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Join to apply for the Rental Accounts Specialist role at Tenderloin Housing Clinic

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• Safeguard tenant/client and agency monies and be accountable for check security policies.
• Ensure the accuracy of and enter initial and ongoing intakes and payment plans, rental payments, and program withdrawals in accordance with THC’s goals to decrease homelessness and increase housing retention.
• Participate in the receipt and administration of tenant/client benefits, and ensure financial accuracy.
• Conduct rental accounts tasks associated with Check Day, Quick Check, and the Rental Payment Period in such a way that it is efficient and supportive to tenants/clients.
• Ensure financial accuracy when recording tenant/client debits and credits for bank and agency purposes, and when preparing bank deposits.
• Assist in the timely administering of rent payments to landlords and disbursements to tenants/clients in an effort to maintain tenants’/clients’ housing.
• Update all tenant/client accounts and notify staff of problems and changes in an effort to maintain excellent communication and service provision.
• Review and prepare checks for Representative Payee clients in such a way that it is efficient and supportive to tenants/clients.
• Periodically review all tenant/client account balances to reconcile outstanding balances to ensure excellent service provision to tenants/clients.
• Work on various tenant/clients account reports as requested.
• Maintain relationships with landlords and respond to landlord requests.
• Assist outside accounting firm with monthly and yearly statements and yearly audit.
• Work with other THC staff to ensure effective tenant/client services.
• Respond to all phone messages, tenant/client requests, staff requests, and emails as appropriate and in a timely manner.
• Maintain confidentiality of tenant/client records and concerns.
• Attend and participate in meetings, as requested.

• Safeguard tenant/client and agency monies and be accountable for check security policies.
• Ensure the accuracy of and enter initial and ongoing intakes and payment plans, rental payments, and program withdrawals in accordance with THC’s goals to decrease homelessness and increase housing retention.
• Participate in the receipt and administration of tenant/client benefits, and ensure financial accuracy.
• Conduct rental accounts tasks associated with Check Day, Quick Check, and the Rental Payment Period in such a way that it is efficient and supportive to tenants/clients.
• Ensure financial accuracy when recording tenant/client debits and credits for bank and agency purposes, and when preparing bank deposits.
• Assist in the timely administering of rent payments to landlords and disbursements to tenants/clients in an effort to maintain tenants’/clients’ housing.
• Update all tenant/client accounts and notify staff of problems and changes in an effort to maintain excellent communication and service provision.
• Review and prepare checks for Representative Payee clients in such a way that it is efficient and supportive to tenants/clients.
• Periodically review all tenant/client account balances to reconcile outstanding balances to ensure excellent service provision to tenants/clients.
• Work on various tenant/clients account reports as requested.
• Maintain relationships with landlords and respond to landlord requests.
• Assist outside accounting firm with monthly and yearly statements and yearly audit.
• Work with other THC staff to ensure effective tenant/client services.
• Respond to all phone messages, tenant/client requests, staff requests, and emails as appropriate and in a timely manner.
• Maintain confidentiality of tenant/client records and concerns.
• Attend and participate in meetings, as requested.

• High School degree or equivalent required; BA/BS degree strongly preferred.
• Must have a minimum of 1 year of experience…