SAGE, Client Services Coordinator

Client Service Coordinator – Veterinary – San Francisco
$26-$30/hr plus $5.50 overnight differential
4/10 hr shifts with varying start times

SAGE-SF is a premier 24-hour emergency and specialty referral center located in the beautiful Bay Area. Known for our commitment to compassionate care and innovative treatments, we proudly offer a range of specialized services, including surgery, internal medicine, cardiology, oncology, and more. Our hospital is equipped with state-of-the-art technology, including MRI, CT, fluoroscopy, and digital radiography, allowing us to provide groundbreaking treatments and exceptional patient outcomes.

At SAGE-SF, we pride ourselves on fostering a supportive, inclusive environment where collaboration, respect, and kindness are at the heart of everything we do. We value every team member and their contributions, striving to create a space where people feel inspired, supported, and excited to grow their careers.

• Impactful Work:
  Be the first point of contact for pet owners in need, offering support and guidance during crucial moments.
• Dynamic Environment:
  Engage with a variety of cases daily, ensuring every day is unique and rewarding.
• Teamwork and
  
  Collaboration:
  
  Work alongside passionate veterinary professionals dedicated to providing the best possible care.
• Professional Growth:
  Opportunities for training and mentorship to develop your skills and advance your career.
• Supportive Culture:
  Join a team that prioritizes mental wellness and combats compassion fatigue through a focus on positivity and mutual support.

• Friendly, Inclusive Culture:
  Teamwork rooted in mutual respect, kindness, and a shared commitment to our mission.
• Comprehensive Training and Mentorship:
  You’ll receive hands‑on support from experienced staff to ensure you’re confident in your role.
• Career Development Opportunities:
  We encourage professional growth through ongoing education, certifications, and career advancement.
• Innovative Thinking:
  Your ideas and feedback matter. We embrace change and continuously evolve to meet our clients’ needs.
• Focus on Well-Being:
  We recognize the challenges of veterinary work and prioritize creating an environment where team members feel valued and supported.

• You have at least one year of experience in a client services role, preferably in a veterinary or medical setting.
• You are a friendly, empathetic, and dependable team player who genuinely cares about helping clients and supporting your colleagues.
• You excel at managing multiple tasks in a high‑pressure environment while maintaining a calm, compassionate demeanor.
• You’re passionate about creating a positive client experience and building trust with pet owners.
• You value teamwork and contribute to a collaborative, uplifting culture where everyone is focused on achieving shared goals.

• Competitive hourly rate ranging $26-$30 (includes additional $5.50/hr for hours worked between 6pm and 6am).
• 401(k) with company match.
• Tuition reimbursement for continuing education and career development.
• Paid licensing fees and membership dues for professional organizations.
• Discounts on pet care services, medications, and products.

• Comprehensive health, dental, and vision insurance.
• Mental health support, including Employee Assistance Programs (EAPs).
• Onsite therapy or wellness sessions for staff (not all locations).

• Bring-your-pet-to-work policy.
• 50% discount on ER/Specialty veterinary care.

• Flexible schedules with 4-day workweeks (4/10 hour shifts).
• Competitive PTO plan.

• Paid continuing education opportunities and conferences.
• With over 150 hospitals and clinics in North America, career advancement has no limits.

• Team-building events, retreats, or outings.
• Monthly staff recognition programs with rewards.
• Access to a well‑equipped break room with snacks and drinks.
• Regular staff meetings to encourage communication and collaboration.
• Birthday celebrations and work anniversaries.

If you have prior experience in veterinary medicine, we encourage you to apply today!

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