Family Shelter Monitor

Overview

Mission Action is expanding and creating new positions across programs and departments. We encourage you to consider joining our team to serve the communities.

Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. We work on homelessness, lack of affordable housing, and immigrant rights, engaging in advocacy and community organizing to address root causes of suffering and injustice. To learn more about our model and impact, we encourage you to watch the following video.

Family Shelter Monitor

Program: Buena Vista Horace Mann Family Emergency Shelter (BVHM FES)

Reports to: Program Manager

Compensation: $23.25 per hour, Full-time (weekend and overnight availability mandatory). Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching.

Deadline: Positions open until filled

Mission Action has been growing rapidly and has created new positions across programs. We invite you to join to serve the communities.

Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. We work to improve lives on an individual level and affect broader social change by engaging in advocacy and community organizing. We work across programs to address homelessness, lack of affordable housing, and support immigrant rights to meet the community needs and address root causes of suffering and injustice.

To learn more about our model and impact, we encourage you to watch the following video.

The BVHM Family Emergency Shelter uses the school’s gym as a family emergency shelter, providing shelter for up to 20 families at a time. The program operates during evening and overnight hours from 6:00 pm to 7:00 am, offering coordinated, compassionate, and high-quality services to youth and families experiencing homelessness.

Under the supervision of the BVHM FES Program Manager and the Director of Operations, Shelter Monitors are responsible for the operation and security of the shelter site and the supervision of shelter youth and families. We are seeking both full-time and part-time monitors. The shelter operates 7 days per week, 365 days a year, with shifts: 5:30 p.m.–1:00 a.m. or 1:00 a.m.–7:30 a.m. (Mon-Fri) and 5:30 p.m.–2:30 a.m. or 2:30 a.m.–10:30 a.m. (weekends).

Available shifts may vary; hours may range between 18–40 hours per week.

• Ensure the safety and security of the shelter site and respond to emergency situations as needed
• Consistently enforce all shelter policies for staff, youth, and family participants
• Explain shelter rules and grievance policies
• Schedule shelter hearings
• Provide regular reports to shelter management using daily logs, forms, e-mail, and phone calls; supply pertinent shelter data for contracts and grants
• Report issues requiring repairs and maintenance to the Director of Operations
• Facilitate daily check-in and check-out of guests from the shelter
• Mediates and de-escalates conflicts

• Complete mandated reporter training and certification and report instances of child abuse/neglect as needed

• Remain awake and alert during assigned shifts and ensure other night staff are doing so

• Participate in fundraising and organizing efforts as needed
• Attend organizational and departmental meetings, trainings, and activities
• Maintain a professional attitude and work ethic
• Comply with Mission Action policies and procedures and laws pertaining to the operation of Mission Action
• Perform other duties as assigned

• Strong commitment to serving low-income and underserved communities with the ability to relate to and communicate with a broad range of clients and colleagues
• Commitment to social justice issues and familiarity with Mission Action’s mission and work
• At least 1 year of experience providing services to low-income, homeless youth and families
• Must be…