Communications Analyst

Milltown Partners is a global advisory firm working with influential organizations and individuals on the communications and public policy challenges that define their reputations. We are looking for a Communications Analyst who is starting their career in corporate communications.

THE COMMUNICATIONS ANALYST ROLE

Analysts provide the research and analysis on which all our advice rests. They monitor discussion of our clients' interests among media and stakeholders. All analysts produce excellent written work for a range of audiences and channels. They make valuable contributions to internal and external meetings offering both their point of view and organizational skills.

RESPONSIBILITIES OF THE ANALYST ROLE

Research and analysis: finding and drawing insights from data and evidence to inform our advice

• Using research tools and platforms - including Factiva and Meltwater - to conduct high quality desk research, media analysis and insight generation
• Following a wide range of relevant industry and client news across multiple channels to understand the issues our clients are facing, including the views of supporters, critics, regulators and consumers
• Using AI tools - Claude, Gemini, Notebook LM - proficiently in order to contribute to high-quality outputs that meet client needs and our standards
• Contributing to the new business process

Strategic thinking: identifying the goal, and implications of different courses of action, to recommend the most effective approach

• Taking into account the client’s overall objectives and core audiences to ensure work and recommendations are relevant and useful
• Participating in team discussions to develop strategic and creative thinking for clients
• Developing your own interest in areas relevant to our clients and sharing your insights with clients and internal colleagues (eg. technology, policy or venture capital)

Written and verbal communication: expressing ideas fluently and persuasively for a range of different audiences and channels

• Consistently producing rigorous, accurate and detailed work
• Drafting compelling written content and supporting the execution of significant communications moments (e.g. media briefings, frequently asked question docs)
• Learning how to tailor the style and content of verbal and written communication to different audiences and channels
• Clearly articulating recommendations and processes to implement them

Project management: planning and delivering priorities to meet agreed goals, timetable and budget

• Organizing yourself and others to support the delivery of client or internal work in a timely fashion
• Taking responsibility for team administration across client and internal needs (e.g. media monitoring, agendas, scheduling calls, tracking work)
• Effectively practice time management to balance priorities across clients and within projects
• Actively communicating to keep teams informed and adapt to issues as they emerge

AI integration: developing AI literacy while applying tools to drive the quality of research and analysis

• Using AI tools proficiently moving beyond simple prompts to more sophisticated applications
• Mastering data sources we can feed into AI tools (e.g. Factiva, Meltwater)
• Developing and refining prompts that produce high-quality outputs aligned with client needs and Milltown standards
• Contributing to the firm's AI knowledge base by sharing successful use cases, prompts, and lessons learned
• Staying current with AI tool capabilities and updates
• Applying AI tools responsibly ensuring all outputs meet quality and compliance standards

Contributing to a collaborative and inclusive work environment

• Giving and receiving regular feedback to people at all levels in the firm
• Actively seeking input or assistance from others and reflecting their contributions in the work
• Demonstrating allyship to all colleagues
• Considering the role you can play in equitable career development to everyone in the firm

MUST HAVE SKILLS AND EXPERIENCE

• Excellent verbal and written communication skills, including fluency in the English language
• Experience conducting research and translate findings into logical insights
• Proficiency in time management and project management
• An interest in reputation…