Marketing and Community Communications Lead

About MBC Bio Labs

MBC Bio Labs offers flexible lab space for ambitious biotech companies. We are dedicated to empowering entrepreneurial scientists by providing state-of-the-art facilities, cutting-edge instrumentation, and a supportive community. We host more than 200 companies working across therapeutics, diagnostics, devices, research tools, agricultural technology, and climate technology. MBC Bio Labs believes startups are the most powerful forces for positive change in the world, and our mission is to do everything we can to enable our companies’ success.

We are looking for someone who can help entrepreneurial scientists discover MBC Bio Labs, capture and amplify the stories emerging from our campuses, and strengthen the connective tissue across our resident community. This is a hands-on, senior individual contributor role with end-to-end ownership of content, communications, and community engagement, with no direct reports initially.

• Independently create engaging, high-quality content about resident and alumni achievements, partnerships, and events, including company profiles, newsletters, event recaps, and digital campaigns.
• Own external communications across newsletters, website, social channels, and targeted outreach by building and maintaining calendars, playbooks, metrics, watchlists, and voice guidelines.
• Ensure timely updates and a consistent voice and message across all channels.
• Build and maintain MBC’s brand presence internally (flyers, big screens, emails, community events) and externally (website, newsletter, Linked In posts, external events).
• Identify and coordinate with external partners (corporate sponsors, venture investors, academic institutions, trade groups, and community organizations) on content, cross-promotion, and co-branded work where appropriate.
• Track and analyze community and marketing metrics, including engagement and feedback, benchmark performance, and use data to inform and refine strategy.
• Produce light design assets (slides, graphics, flyers, signage) and capture photos, quotes, and insights at events to support ongoing marketing and community content.

• Build relationships with resident companies across all five campuses to surface compelling projects, founder stories, and resident wins.
• Support and promote community-building activities such as Innovation Forums, Founders at Work, community celebrations, and one-on-one introductions.
• Engage audiences across multiple channels, including email, social media, Slack, and in-person events, meeting people where they are.
• Monitor and respond to member inquiries, comments, and feedback across platforms in a timely, thoughtful, and productive manner.

• Take ownership of both marketing and community pipelines: ideate, gather inputs, create, publish, measure, and refine.
• Stay close to the heartbeat of the community, often onsite, listening, observing, and translating what you learn into stories, programs, and content.
• Collaborate with alliance management, operations, and startup success teams to align marketing and community initiatives with broader business goals.
• Operate proactively and independently by identifying needs, proposing solutions, running experiments, and closing the loop.
• Stay current on best practices and emerging platforms to continually strengthen community engagement.
• Exercise strong editorial judgment around what to amplify, when to engage, and how to represent MBC and its residents thoughtfully.

• An excellent writer with scientific literacy and strong storytelling instincts, able to translate technical biotech content into clear, compelling narratives.
• A natural community builder: observant, warm, curious, and comfortable creating spaces where founders feel connected and seen.
• Highly organized and self-directed, able to drive work forward with minimal oversight.
• Genuinely excited about biotech and the San Francisco Bay Area startup ecosystem.
• Comfortable using digital tools such as website CMS platforms, email marketing tools, social scheduling tools, Slack, and basic design software.

• Experience in biotech,…