Principal Business Operations Manager

Overview

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. You’ll start noticing it from the first interview. Even our candidate experience is different. When you receive an offer, you get more than a paycheck—a personal Better Up Coach, a development plan, a trained and coached manager, a team with its own coaches, and work that matters.

This makes for a focused and fulfilling work experience. If you’re excited and the job description below feels like a fit, we should start talking.

We are seeking a passionate, driven individual to join our Business Operations team within the Office of the CEO. The ideal candidate is strongly interested in technology, innovation, and the Employee Experience ecosystem. You have a proven ability to lead projects from ideation to execution with measurable impact. You excel at managing multiple competing priorities, knowing when to focus on details and when to step back to see the bigger picture.

Impact drives you, and you’re always thinking about how to move things forward.

• Lead the top Office of the CEO strategic projects. Historical projects include various high-impact initiatives
• Oversee due diligence for partnerships with notable figures and organizations
• Develop Better Up’s European market entry strategy
• Create Better Up’s 5-year growth plan for the Board of Directors
• Collaborate with Co-Founders on fundraising decks
• Revamp pricing and packaging in partnership with a third-party consulting firm
• Establish and manage the CHRO Growth Advisory Council
• Lead the Davos activation, fostering connections between Better Up’s CEO and Fortune 100 CXOs
• Negotiate and launch cross-selling partnership with
• Develop a strategy to expand the engineering team internationally
• Co-lead acquisition due diligence on U.S. and European acquisition targets
• Lead post-merger integrations
• Drive annual planning and manage the company OKR process

• 5-8 years of experience at Bain & Company, McKinsey, or BCG, with demonstrated success leading complex, high-stakes projects. Additional experience in a lean, high-growth scale-up is a plus.
• Strategic and Analytical Excellence: creative problem-solving with a structured, analytical approach and the ability to develop actionable insights for strategy at the highest levels.
• Cross-functional leadership: ability to work across all organizational levels, particularly with senior executives, to drive alignment and deliver measurable results.
• Execution Mastery: strong ability to juggle multiple high-priority initiatives with attention to detail and organization.
• Agility and Resilience: thrive in a fast-paced, ambiguous environment with shifting priorities while driving impact.

• Access to Better Up coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year:
  • All federal/statutory holidays observed
  • 4 Better Up Inner Work days
  • 5 Volunteer Days to give back
  • Learning and Development stipend
  • Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of Better Up
• 401(k) self contribution

Better Up Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, Better Up Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, and market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. The base salary range for this role is $202,000 – $349,000. If you live in New York, the base salary range is: $291,000 – $349,000 in New York City;

$202,000 – $303,000 in Albany, Buffalo, Rochester, Nassau, Newburgh, Syracuse.

Protecting your privacy and treating your personal information with care is very important to us. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have questions about privacy, please reach out to  This role is a hybrid role and sits out of one of our US based offices at least 2 days a week.