Senior Manager, Global Real Estate Sourcing, Programs & Governance

Responsibilities

• Lead REWS Procurement strategy and operations, teaming closely with the Salesforce Sourcing & Procurement and our REWS teams to lead strategic initiatives that enhance operational partnership, drive process efficiency and ensure compliance across our Source-to-Pay process
• Serve as the primary liaison and SME guiding diverse REWS teams (Project Delivery & Design, Workplace Services, Real Estate Strategy & Transactions) through the end-to-end global sourcing, contract, and procurement process. Answer questions or bring in the appropriate partners when necessary (Strategic Sourcing, Procurement Operations, Accounts Payable, Legal, etc)
• Proactively build high-value business partnerships across the Salesforce organization. Generate, track, and continuously communicate the end-to-end REWS pipeline of projects from early strategic sourcing through final internal approval to internal partners and key stakeholders. This process is critical to promote early engagement and strategic discussion in sourcing decisions. Lead change management and adoption strategies to ensure new procurement programs, policies, and workflows are successfully embedded across REWS and partner organizations.
• Implement, amend and socialize appropriate policies, procedures, controls and playbooks to ensure REWS-wide compliance with applicable internal standards
• Leverage existing data sources to develop dashboard reporting on key metrics that monitor the financial and operational performance of procurement functions against budget and industry benchmarks
• Lead and manage comprehensive business reviews and performance strategies for key third-party vendors, providing oversight and rigorous review of contract adherence, KPI’s, and overall service delivery quality.
• Own and continuously optimize the REWS Source-to-Pay operating model and supporting technology ecosystems (Budget force, Coupa, My Procurement Center, Workday and related tools), ensuring system design, controls, and user experience align with global REWS operational needs.
• Partner with Finance, Internal Audit, and Legal to ensure procurement policies, controls, and workflows are audit-ready, scalable, and aligned with enterprise risk standards; lead remediation efforts when gaps are identified.
• Support financial discipline across the REWS portfolio by strengthening approval governance, monitoring forecast vs. actual spend, and improving change order and cost control practices.

• Understanding of procurement processes throughout the real estate lifecycle, from strategy to transactions and project design & delivery through ongoing operations
• Deep understanding of procurement operations, with focus on corporate real estate procurement
• Demonstrated experience supporting and driving major initiatives across diverse, geographically dispersed, global teams and time zones. Must be comfortable engaging in early morning or late evening calls as required by global operations.
• Excellent presentation, verbal and written communication skills
• Exceptional critical thinking and problem-solving skills with a proven ability to navigate ambiguity and complexity. Must possess the ability to develop new programs from the ground up and drive to actionable answers where processes or precedents do not yet exist.
• Proven ability to lead, inspire, and motivate change and operational improvements through indirect influence and leadership without direct reporting authority.
• Ability to develop and communicate financial objectives, inspire and motivate distributed teams and maintain alignment to the business strategies
• Outstanding analytical and organizational skills while having attention to detail
• Strong interpersonal skills, including the ability to work effectively in a team environment as well as in a leadership role with proven ability to maintain composure under deadline pressure
• Ability to think strategically and act in a detailed, hands-on manner while operating in a high impact, results-driven, fast-paced environment
• Effectively collaborate across multiple teams (e.g. Finance, Accounting, Sourcing & Procurement) and within the REWS organization
• Bachelor's degree in Real Estate, Procurement, Finance and/or Business Administration related.
• 7+ years experience in Corporate Real Estate, Procurement, Compliance, Operations, and/or Finance roles

For roles in San Francisco and Los Angeles:
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.