House Manager​/Chief of Staff

Senior VP @ Pacific Placement Group, LLC | Recruiting

Chief of Staff (COS)

Private Ultra-High-Net-Worth (UHNW) Residence & Family Office

Overview

A private UHNW principal seeks an experienced Chief of Staff to serve as a trusted strategic partner overseeing the day-to‑day operations of a private residence and family office. This role requires exceptional discretion, leadership, organizational strength, and the ability to manage complex personal and business priorities seamlessly.

The Chief of Staff will act as the principal’s right hand, ensuring operational excellence, staff alignment, and execution of short‑ and long‑term objectives across personal, household, and business affairs.

Key Responsibilities

Strategic & Executive Support

• Serve as a strategic advisor and primary liaison between the principal, family members, and internal/external stakeholders

• Anticipate needs, proactively solve problems, and drive initiatives to completion

• Manage priorities, workflows, and communications across personal and business matters

• Prepare briefings, reports, and recommendations for decision‑making

Household & Residential Operations

• Oversee all aspects of private residence operations, ensuring a five‑star standard of service

• Lead, manage, and evaluate household staff (estate managers, housekeepers, chefs, security, drivers, etc.)

• Establish policies, procedures, schedules, and service standards

• Coordinate property maintenance, renovations, vendors, and special projects

Family Office Oversight

• Recruit, onboard, train, and retain top‑tier household and office staff

• Foster a culture of professionalism, discretion, accountability, and loyalty

• performance reviews and manage conflict resolution when needed

Project & Event Management

• Manage complex projects from concept through execution

• Oversee private events, travel logistics, and high‑level scheduling

• Coordinate domestic and international travel, including security and logistics

Qualifications

• 8–10 years of experience in a Chief of Staff, Senior Executive Assistant, Estate Manager, or Family Office leadership role

• Proven experience supporting UHNW principals or private family offices

• Exceptional organizational, leadership, and communication skills

• Strong financial acumen and operational mindset

• High emotional intelligence and ability to operate calmly under pressure

• Absolute discretion and integrity

Required Skills

• Advanced problem‑solving and decision‑making abilities

• Ability to manage multiple priorities with minimal direction

• Strong vendor negotiation and contract management skills

• Proficiency with Microsoft Office, Google Workspace, and family office systems

Personal Attributes

• Highly discreet, trustworthy, and loyal

• Polished, professional, and service‑oriented

• Flexible schedule and availability as required

• Calm, proactive, and solutions‑focused

• Competitive salary commensurate with experience

• Performance‑based bonus

• Discretionary perks and long‑term growth potential

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