Senior Manager of Solutions Engineering

Overview

Paramark Marketing measurement, forecasting, and experimentation for fast-growing businesses

• Senior Manager of Solutions Engineering
• San Francisco, CA (hybrid, 3 days in person)
• Full-time
• 6+ years of experience

Paramark helps Marketers optimize their spend across any number of channels and programs. There are proven scientific ways to do this, but they are poorly understood and practiced by only a tiny fraction of teams. Companies waste millions on campaigns that don’t work, while failing to invest in critical long-term initiatives whose impact is harder to measure. Most are sorely lacking in both measurement and experimentation capability.

We’re fixing this by creating a system of record that teams use to understand and forecast the impact of their Marketing, as well as to experiment with new ideas. The opportunity is huge: 300k+ mid-market businesses worldwide, spending $1T on marketing annually, with a large chunk of that going to waste. Our target customer spends between $10M and $100M on Marketing annually.

We founded the company in 2023 and are seeing strong traction. Our customers include brands like Square, Chime, Ramp, Haus Labs, and dozens more. We work 3-5 days a week from our office in San Francisco. We thrive on in-person collaboration, but we also want to strike the right balance and give everyone the flexibility they need. We’ve raised $8M from investors like Greylock and have several prominent CXO-level advisors and angels from companies like Open AI, Dropbox, Salesforce, Pager Duty, Miro, Webflow, Asana, Otter.ai,

and Gong.io.

• Purpose, Mission, and Values
• How we work
• About the founders
• Time off policy
• Compensation Philosophy

• You’ll manage and grow a team of solutions engineers. This team does the hands-on ML for our customers. Its purpose is to delight our customers with quality, timely analysis that helps them find sustainable ways to make money.
• You’ll collaborate with our data science, software engineering, and growth advisory teams in this role.
• The team has 5 people now and over the course of this year, you’ll hire another 3-5 people.
• You’ll report to the CTO, Pete, who is currently leading the team directly.

• Setting direction
  • You will become a domain expert in the ML workflows your team performs. You will leverage this expertise in a number of ways, such as constantly up-levelling your team. The technical challenges are some of the biggest in this role.
  • You drive efficiencies in your teams to improve throughput significantly over time. These will take many forms, including building tools, process improvements, and continuous learning and development.
  • You deeply understand the inefficiencies and pain points your team experiences and share them in a clear and concise manner with the product team.
  • You seek out and act upon feedback from the data science and growth advisory teams.
• Results
  • You ensure that your teams produce high-quality and timely analyses for our customers. You will always be tuning your teams to produce better and faster results. You understand that this effort will never be done.
  • You develop your team’s self-organizing capabilities and continually improve its processes.
  • You partner with our Data Science team to improve our ML workflows and to train the solutions engineering team members accordingly.
  • You collaborate with our Growth Advisory team to ensure the analyses your team produces meet our customers’ expectations.
• Talent
  • You help your team members achieve their career goals while simultaneously hitting your team’s goals, without sacrificing one for the other.
  • You don’t lose sight of events on the ground with your teams. You deliver helpful feedback in real time.
  • You communicate high expectations to your team members clearly and hold them accountable for the same.
  • You take responsibility for hitting your hiring goals without sacrificing quality or diversity.
• Culture and values
  • You consistently demonstrate strong alignment with our values and influence others to do the same (Purpose, Mission, and Values).

• 6+ years of experience in a technical domain, with 2+ years as a manager. You will be the first manager…