Head of Team & Community Development

Head of Team & Community Development

Location: San Francisco

Reports to: Founder / Senior Leadership

Employment Type: Full-Time

Responsible for building, developing, and sustaining the exceptional people who power Roar. This newly created role will own the full lifecycle of talent—from recruitment and hiring through onboarding, training, evaluation, and advancement—ensuring every team member delivers on our mission while feeling deeply connected to our core values.

This is both a people‑first and systems‑driven role. You will shape how talent enters Roar, how they grow, and how excellence is maintained as the company grows.

The Head of Team & Community Development is responsible for building, developing, and sustaining the exceptional people who power Roar. This newly created role will own the full lifecycle of talent—from recruitment and hiring through onboarding, training, evaluation, and advancement—ensuring every team member delivers on our mission while feeling deeply connected to our core values.

Roar is a women‑owned and led strength training studio rooted in high programming standards, and community. We believe strength changes lives—and that belief extends to how we hire, train, and support our team. Roar is known for its elevated environment, thoughtful coaching, warm hospitality, and deeply intentional culture which includes a lot of laughter.

• Design and manage end‑to‑end recruitment for instructors, studio leadership, and support staff
>

Build consistent hiring processes: outreach, screening, auditions, interviews, and selection
• Maintain a strong pipeline of aligned talent through referrals, community presence, and partnerships
• Ensure all hiring decisions reflect Roar’s values, standards, and long‑term vision

• Own onboarding experience for all new hires, ensuring clarity, confidence, and alignment from day one
• Develop and maintain training materials, playbooks, and learning pathways across roles
• Lead live trainings, workshops, and continuing education sessions
• Partner with Studio Managers and Lead Coaches to ensure training translates into daily execution

• Define role‑specific competencies, expectations, and success metrics
• Implement feedback loops, evaluations, and performance check‑ins
• Identify high‑potential team members and support growth pathways (Coach → Lead → Manager)
• Address performance gaps with clarity, care, and accountability

• Act as a culture carrier—protecting Roar’s tone, professionalism, inclusivity, and warmth
• Ensure consistent service and coaching standards across all team members
• Support leaders in having difficult conversations and maintaining healthy team dynamics

• A people leader who is both empathetic and decisive
• Highly connected in San Francisco—organized, detail‑oriented, and systems‑minded
• Comfortable setting and enforcing standards that reinforce our values and work towards our mission
• An excellent communicator—clear, calm, and confident in the face of ambiguity
• Passionate about strength training, women’s health, and team development
• Energized by building something that can quickly change lives while becoming a lasting organization

• 4+ years experience in talent development, training, HR, or people operations (fitness/hospitality a plus)
• Experience hiring and training teams in a fast‑paced, high‑touch environment
• A "detective at heart"—someone who is driven to unearth the next best addition to the Roar community
• Ability to balance warmth with accountability
• Familiarity with coaching, fitness studios, or client‑facing teams strongly preferred

• Hiring process is documented, repeatable, and actively producing strong candidates
• New hires report feeling clear, supported, and well‑prepared
• Training materials are organized, up to date, and in use
• Managers and coaches trust you as a partner in people decisions
• Clear standards are understood and consistently upheld across the team

• You’ll shape the heart of our community: our people
• Your colleagues will be humble, authentic, smarter than you’d guess, and truly love what we do
• We value your health and offer top tier health/vision/dental benefits along with 401k w/company match.
• Collaborate directly with leadership on growth and strategy
• Complimentary drop‑in classes
• You will join our small but mighty team ready build a model that could scale beyond San Francisco

Competitive salary, benefits, studio access, and growth opportunities aligned with experience.