Director of Building Services - San Francisco, CA

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Full-Time in San Francisco, CA - $110k - $130k
About Sentral

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life.

Sentral lets you live life on your own terms in the heart of the world's best cities:
Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.

Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth.

Our team members are curious explorers who never stop learning and who strive for great outcomes.

Position Overview and Responsibilities

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Director of Building Services is expected to have fantastic organizational and time management skills. The ideal candidate will display natural leadership and possess fantastic communication skills with a great eye for detail.

To ensure success, the Director of Building Services should display strong problem-solving and decision-making skills with a solid understanding of building maintenance, repairs, refurbishments, cleaning and leading team members. This role reports to the General Manager.

This is an in-person position located on-site of the property.

What You'll Do:

Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service
Prioritize above all a strong customer service outlook through personal contact with residents and guests
Coordinate daily with the General Manager on overall maintenance projects
Inspect sites regularly to identify problems and necessary maintenance
Prepare weekly maintenance schedules and allocate work based on forecasted workloads
Employ, supervise and train Building Services team members
Coordinate daily cleaning and maintenance activities
Oversee all repairs and ensure that work is completed on time
Maintain all inventory and equipment, and ensure proper storage
Comply with all health and safety regulations and practices
Conduct preventative maintenance work
Conduct follow-ups on all maintenance and repair work
Conduct safety inspections as scheduled
Establish strategies to meet workload demands on time
Complete minor plumbing, electrical and miscellaneous repairs (HVAC boilers, hot water heaters)
Provide 24/7 support to the Maintenance team
Perform other related duties and assignments as needed and assigned

Additional Qualifications/Responsibilities

Skills and Experience

2 years of prior experience as a Maintenance Manager / Director
Strong knowledge of building trades, cleaning procedures and maintenance
Solid understanding of health and safety regulations and practices
Effective budgeting and performance management skills
Fantastic organizational and leadership skills
Excellent communication and interpersonal skills
Must work well under pressure and meet tight deadlines.
Computer literate with capabilities in email, MS Office and related communication tools
Great time management skills
Strong decision-making and problem-solving skills

Community Team Perks + Benefits

• Health & Wellness:
We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars.

* Premiums apply for spouse, dependent, or family coverage plans

• Invest in Your Future:
Eligible after just three months of…