Head of Social Impact

About The Role

The Head of Social Impact is responsible for leading the execution of Uber's social impact programs and partnerships, with a particular focus on disaster response and community-based initiatives. This role translates company priorities into well-run, high-impact programs, ensures Uber can respond quickly during moments of crisis, and drives creative storytelling around impact. The role manages a small team and works closely with cross‑functional partners to deliver results at speed.

• Own the management and performance of Uber's social impact partnerships, ensuring programs are delivered effectively and aligned with agreed objectives.
• Lead execution of Uber's global disaster response efforts, coordinating rapid activations with internal teams and external partners during emergencies and humanitarian events.
• Develop and launch new partnerships and programs in partnership with internal stakeholders, identifying opportunities to extend Uber's impact in communities.
• Serve as the primary day‑to‑day point of contact for NGO and nonprofit partners, managing governance, deliverables, and ongoing collaboration.
• Drive creative storytelling and visibility of social impact work, working closely with Communications and Marketing teams to bring programs to life through compelling narratives and moments.
• Collaborate with Policy, Communications, Marketing, Product, and Legal teams to ensure social impact initiatives are integrated into broader efforts.
• Define and track program KPIs and impact metrics, ensuring progress is measured and learnings are incorporated into future work.
• Manage and develop a Social Impact team, setting clear priorities, supporting professional growth, and ensuring high‑quality execution.
• Build and maintain operational playbooks and processes to enable the team to move quickly and confidently, particularly during crisis response.

• Bachelor's degree and 10+ years of relevant experience in social impact, partnerships, program management or operations
• Experience expertly managing competing priorities, delivering high‑quality individual output while overseeing the daily operations and growth of a team.

• Proven experience leading complex programs and partnerships, ideally in a global or multi‑market context.
• Demonstrated ability to execute quickly and effectively in fast‑paced, ambiguous environments.
• People management experience, including hiring, performance management, and team development.
• Strong project management, communication, and cross‑functional collaboration skills.
• Experience supporting or executing disaster response or humanitarian programs.
• Background in technology, platforms, or organizations operating at scale.
• Strong creative instincts, with experience shaping compelling stories or campaigns around impact.
• Comfort balancing multiple priorities and shifting quickly as circumstances evolve.
• Previous tech industry experience.

For San Francisco, CA-based roles:
The base salary range for this role is USD $190,000 per year - USD $211,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link