Manager, Facilities

The Company is looking for an experienced Manager, Facilities to provide oversight of the day-to-day operations for the Company's multifamily portfolio based in the San Francisco Bay Area. The Manager, Facilities must be able to successfully manage a team of at least ten in-person professionals, possess strong leadership and multi-tasking skills, and can pivot during emergency situations and prioritize on the fly.

This position requires an initiative-taking manager who has proven field knowledge and is enthusiastic to be part of and oversee a hard-working maintenance team that stives to maintain a best-in-class maintenance support staff for multifamily living.

The Company is a property management company focused upon managing residential apartment properties in the Bay Area. The Company seeks to attract and retain motivated real estate professionals who love the unique local Bay Area culture.

At Ballast, we think renters can experience San Francisco’s old-world charm without having to endure the 70's avocado fridge. We work hard to find historic apartment buildings in all the best San Francisco neighborhoods. Our architectural crew then carefully renovates each structure, restoring its unique characteristics, and builds modern amenities into the units. We believe living spaces should have integrity and are deeply committed to our tenants.

• Monitor and complete all work assigned to all the technicians in a timely manner
• Assist Technicians in troubleshooting and repairs in technical issues greater than their own understanding
• Prioritize and assist with staff scheduling, monitor workload distribution, ordering of all maintenance work order requests and follow-up upon completion
• Review and approve all maintenance invoices as well as negotiate best pricing throughout the different providers and accounts
• Manage all emergency services after hours, if needed
• Escalate resident relation issues to the Property Operations Communications team
• Inspect buildings to ensure properly functioning equipment
• Oversee work order reporting to ensure data integrity and improve performance
• Add value by optimizing and reducing repair and maintenance expenses
• Order parts, materials and maintain stock and inventory control
• Supervise and direct multiple maintenance technicians
• Ensure compliance with all governmental codes, ordinances, and regulations
• Maintain documentation for inspections, permits, and regulatory compliance
• Lead emergency preparedness planning and safety training for staff
• Coordinate and review tenant feedback reviews

• High school graduate or equivalent required
• Minimum 5-years’ experience in maintenance of residential building or similar community required
• Minimum 3-years supervisory experience required
• College education or trade school with emphasis on trades, covering maintenance procedures and practices preferred
• Proficient with Microsoft Office suite of products (Word, Excel, Outlook, MS Project) and the ability to quickly learn inventory control, preventative maintenance and human resources information system software programs and the use of a Smartphone
• Knowledge of Yardi Maintenance and Happy Task software tracking systems desired but not required
• Possess thorough working knowledge of electrical, carpentry, plumbing, HVAC and related trade fields is highly desired

• Excellent communication skills (written and oral) and must be able to maintain effective tracking and storage of documentation
• Experience in skilled trades and general understanding of building codes
• Well-rounded knowledge of practices, tools, equipment, methods and materials used in maintenance
• Ability to comply with work safety practices and guidelines relating to asbestos and industrial chemicals
• Solid track record of supervisory and managerial skills to plan and assign work, motivate employees and provide work leadership
• Capability to work autonomously with little guidance
• Practices sound judgment skills to assess needs and determine appropriate course of action in emergency situations
• Proven ability to safely handle all workshop and maintenance equipment, including power…