Project Manager-III

Job Details

Client
Door Dash

Title
Project Manager-III

Location
HQ, USA, CA, San Francisco, 2nd St

Description
About the Team At Door Dash, our mission is to grow and empower local economies.
We believe that brand and creativity play a critical role in making that mission real for every customer, merchant, and dasher we serve.
The Brand & Creative team plays a critical role in achieving that mission by earning an outsized share of people's attention and engagement.
We are not here to blend in, but to stand out: to spark conversations, shape culture, earn attention and deepen connections.
We are a team of strategists, creatives, producers, marketers, and operators working together to turn business objectives into bold, effective, and emotionally resonant creative.
We operate at the intersection of short-term impact and long-term brand building, ensuring every execution drives immediate results while strengthening how people feel about Door Dash over time.
We believe that creativity is a business tool, and that when it's applied with focus, it drives not just awareness, but growth. This team owns the development, delivery, and evolution of the brand across every touchpoint, from major campaigns to always-on content.
Brand & Creative Operations is the connective hub of the Brand & Creative org.
Our team, consisting of Business Leads and Creative Operations, exist to create conditions for great work ensuring every project is strategically grounded, operationally sound, on brand and creatively excellent.
We sit at the center of the work, connecting strategy & execution, people & process, ambition & action.
The Creative Operations team is made up of Project Managers, Producers, Project Management Optimization Lead and Resource Management.
About the Role The Brand & Creative Operations Team is seeking a Senior Project Manager a strategic and experienced hybrid operator who brings a senior-level lens to both project management and creative production.
This role will serve as a project manager across high-visibility, complex, and cross-functional initiatives, while also owning end-to-end production of digital asset work streams, particularly those that are "below-the-line such as paid social, display banners, emails in-app placements, and other high-volume digital deliverables.
You will be responsible for establishing structure and driving clarity on small to large-scale projects while also functioning as a hands-on producer managing asset development, and ensuring quality assurance of final creative deliverables.
You are equal parts strategic orchestrator and detail-obsessed maker.
What You'll Do Lead and drive large-scale, high-priority creative projects and integrated initiatives, including scoping, road mapping, cross-functional alignment, and milestone planning Serve as a senior project manager for multi-workstream efforts, ensuring visibility, clarity, and alignment across stakeholders and leadership Own the end-to-end production and delivery of mid funnel and below-the-line digital assets, including establishing timelines, managing and tracking asset development, ensuring delivery across multiple platforms, and maintaining quality control.
Champion and use AI tools and platforms to increase production efficiencies and creative opportunities Collaborate cross-functionally with creative teams, marketing, product, and external partners to ensure seamless communication, alignment, and expectation-setting Own project documentation and reporting (status updates, resource planning, project timelines, etc) to keep work on track and stakeholders informed Anticipate risks and resolve blockers proactively, while continuously optimizing delivery frameworks Ensure the highest level of executional and creative craft across all assets delivered What We're Looking For 7+ years of experience in creative production and project/program management, ideally within a fast-paced in-house studio or agency Proven ability to manage multiple large, complex, multi-workstream projects across integrated teams and channels Deep hands-on experience producing digital assets at scale, especially high-volume campaign work (social, emails, display banners, in-app, etc.)

Strong QA instincts and the ability to implement rigorous processes for final asset reviews and delivery Expertise in creative workflows from concepting to production to delivery across digital, video, photo, and experiential Exceptional communication, problem-solving, and stakeholder management skills Familiarity with project management and production tools (e.g., , Figma, Frame.io) A bias toward action, detail-obsession, and genuine passion for elevating creative work through operations Curiosity and appetite for innovation, especially when it comes to tools that make the work better and smarter Why You'll Love Working at Door Dash We are leaders - Leadership is not limited to our management team.
It's something everyone at Door Dash embraces and embodies.

We are doers - We believe the only way to…