Case Administration Supervisor; CL

Overview

Whether launching or continuing a career in public service, the U.S. District Court for the Northern District of California offers a unique and rewarding opportunity. With competitive salaries and benefits, plus the chance to work with colleagues committed to fulfilling the important mission of administering justice in an efficient and effective manner, this is an ideal environment for those passionate about public service.

Priority consideration given to applicants who apply by January 16, 2026

This position is located in the Clerk’s Office, U.S. District Court, San Francisco, and reports to the Director of Case Administration. The incumbent oversees Data Quality Specialist and supervises docket/intake clerks at the main office in San Francisco. The Supervisor is also responsible for the maintenance of the court record, including case initiation, docketing new court filings, appeals and exhibits. The incumbent is responsible for planning, organizing and reviewing work and establishing policies and procedures to ensure excellent customer service and efficient processing of documents.

• Act as a consultant to the Director of Case Administration and other managers in the formulation, implementation, and assessment of office practices, policies, and procedures.
• Supervise all aspects of docketing, closed files and exhibit management. Ensures the smooth and efficient processing of documents and files. Assist in the implementation of new procedures or statutes affecting processing and filing of cases and documents.
• Design, develop, document, deploy, maintain, and support technology-based solutions to modernize and integrate processes for file/data management, work distribution, quality assurance, and statistical reporting.
• Ensures the timely processing of attorney admission petitions, requests for certificates of good standing and associated correspondence and inquiries.
• Assigns and explains work requirements to subordinates for new or changed programs, functions, goals, and processes.
• Promotes and maintains conditions that encourage teamwork, effective communication, initiative, enthusiasm, and positive morale.
• Plans, coordinates, and schedules all operational activities in the case management, records, and intake units.
• Develops and implements training procedures for subordinates and prepares instructional manuals and guidelines.
• Assist the Chief Deputy of Operations and Director of Case Administration in defining and creating long and short-term goals regarding the efficient functioning of the operations department and implementing and monitoring strategic plans for the accomplishment of goals.
• Research operational questions, problems and ideas for efficiency/improvement.
• Produces Student Loan Reports. Ensures student loan documents are timely docketed and processed a case systems administrator.
• Oversee data quality district wide and work with the Director of Case Administration and Data Analyst/Trainer to establish data entry standards.
• Monitor and update the CM/ECF event dictionary; analyze the impact of changes to the dictionary; make recommendations for creating events or eliminating existing ones.
• Establishes and adjusts schedules, priorities, and deadlines for completion of work assignments and coordinates work schedules with other units. Considers and grants/denies leave requests, as appropriate. Monitors leave usage of staff to ensure compliance with office policy.
• Supervise employees involved in operational activities, including assigning, and reviewing work, evaluating performance, and recommending disciplinary actions. Develop and conduct employee performance evaluations.

Two years of specialized experience, including at least one year equivalent to work at the CL27 or equivalent. Progressively responsible IT work that indicates the possession of, or the ability to acquire, the knowledge and skills needed to perform the duties of the position.

Specialized Experience is progressively responsible administrative, technical, professional, supervisory or managerial experience that provided an opportunity to gain skill in developing interpersonal work…