Workplace & Strategic Initiatives Manager

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal Better Up Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal Better Up Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

This is a hands‑on leadership role with primary accountability for Workplace Experience and Hub Operations
, including direct ownership of the San Francisco hub
, while also leading select cross‑functional HR initiatives.

Approximately 60% of this role is focused on Workplace Experience execution and hub ownership
—ensuring day‑to‑day operational excellence, health and safety compliance, and a high‑quality employee and guest experience. The remaining scope focuses on driving workplace strategy and broader HR projects across Total Rewards, HR Operations, and people infrastructure.

As an AI‑forward company
, we expect this leader to champion the use of AI and automation to streamline workflows, elevate insights, and continuously improve how employees experience our physical spaces and HR programs. This role is ideal for someone who thrives at the intersection of people leadership, operational excellence, strategic workplace planning, and modern technology
—comfortable executing in real time while also shaping what “great” looks like at scale.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

• Serve as the day‑to‑day owner of the San Francisco hub, ensuring a seamless, safe, and high‑quality employee and guest experience.

• Oversee daily workplace operations including space readiness, front‑of‑house support, vendor coordination, events, and real‑time issue resolution.

• Act as the primary point of accountability for the SF hub—anticipating needs, resolving problems quickly, and continuously improving the experience.

• Lead workplace logistics related to hybrid work, in‑office programming, leadership on‑site needs, and executive meetings.

• Own workplace health, safety, and compliance for the hub, partnering with Legal, People, and external vendors to meet local and company standards.

• Manage local vendors and service partners; ensure service levels, budgets, and contracts are met.

• Partner closely with regional and global counterparts to ensure consistency while adapting to local needs.

(This is not a passive role—this leader is visible, present, and actively involved in execution.)

Workplace Strategy, Program & People Leadership

• Own and evolve the long‑term Workplace Experience and hub strategy
  , balancing employee experience, cost discipline, scalability, and risk management.

• Directly manage Workplace Experience Specialists in international locations
  , including London and Austin, providing clear priorities, coaching, and performance management.

• Establish operating standards, playbooks, and shared ways of working across hubs to ensure a consistent global experience while allowing for local nuance.

• Lead workplace‑related programs such as space planning, moves, expansions, hub model evolution, and vendor transitions across regions.

• Translate strategy into executable plans with clear milestones, risks, dependencies, and success metrics.

• Use data, employee insights, and on‑the‑ground feedback to inform decisions and continuously refine the workplace model.

HR Project Management & Cross‑Functional Initiatives (~40%)

• Lead cross‑functional HR initiatives beyond workplace, partnering with Total Rewards, HR…