Facility Manager

Job Description

As the Facility Manager
- Real Estate Operations, based out of San Francisco, you will have the responsibility for all efforts to execute and deliver Facilities Management and Repairs and Maintenance for a geographical region. This role is the direct connection to the Repairs and Maintenance team to execute deliverables on all aspects of maintenance necessary. Through superior client service you will build customer relations with service providers and client personnel in an effort to achieve internal business unit and external client Key Performance Metrics.

• Directly manage, provide coordination to building technicians (where applicable) along with external vendors. Provide comprehensive facilities / repairs & maintenance support for Retail Banking operations, including complete interior and exterior building structure and grounds maintenance.
• Provide superior client service.
• Oversee operations at numerous banking office buildings and retail branches.
• Build customer relations with service providers and client personnel.
• Achieve internal business unit and external client key performance metrics.
• Manage budgets, contracts, and identify cost‑saving opportunities.

• Minimum 7 years hands‑on facility management experience, with some project management experience and/or business management within a large corporate environment.
• Excellent written/communications and follow‑up skills – effectively communicate with internal teams, vendors and management.
• Experience working in the banking industry/high security areas preferred.
• Working knowledge of site infrastructure and building systems, maintenance procedures and safety protocols.
• Ability to address maintenance issues, emergencies and other facility challenges proactively.
• Ability to work independently and prioritize multiple tasks to assure successful on‑time completion of all.
• Computer software:
  Microsoft, Excel, Word, PowerPoint, CMMS knowledge.
• Ability to travel.
• Valid driver’s license.

Associate Degree/Bachelor’s Degree preferred.

Hours:

40

Work Schedule:

M‑F with ability to travel overnight and be on‑call.

Role is based out of San Francisco office.

The salary range for this position is $72,182- $117,300 per year. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time‑away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit

Some job boards have started using jobseeker‑reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.