San Francisco - Regional Office Administrator

ABOUT US

For Business Professionals, Winston & Strawn presents an exciting opportunity to be a part of a leading global law firm. With our commitment to excellence, diversity, a collaborative work environment, and an emphasis on professional growth, Winston offers a platform for individuals seeking to advance their careers in a dynamic and rewarding environment. Winston is known for its collaborative and collegial culture.

We believe teamwork is an essential component in providing high-quality legal services and we value the talents and skills of our entire business professional team.

The Regional Office Administrator (OA) provides leadership and manages the day‑to‑day operations and administration of the firm’s Bay Area offices. This position drives a culture of collaboration and client service excellence, ensuring that the highest level of operations, client service and workplace experience are provided to attorneys, business professionals, and clients and visitors of the firm.

The OA serves as a trusted advisor to the Bay Area Office Managing Partners and the Managing Director of Administration – West. The OA provides recommendations to meet the strategic and operational needs of the Bay Area offices and provides tactical hands‑on management to meet local and firm‑wide initiatives and strategic goals.

The OA is the key point of contact and provides local support for various firm and department projects and initiatives. The OA will work closely with local and firm‑wide functional leads including IS, Human Resources, Business Development, Records and Attorney Recruiting and Development to ensure smoothly functioning offices.

As a proactive leader, the OA is responsible for fostering a collaborative, service‑oriented, and inclusive environment to support the firm’s commitment to excellence.

• Lead and proactively manage the day‑to‑day operations and administrative services of the Bay Area offices, while fostering a culture of collaboration, client service, and operational excellence.
• Manage the delivery of Bay Area office operations and administrative support services, including practice coordinators and office services (concierge/hospitality, conference services, mail and copy services).
• Ensure that operations, client services, and staffing resources are optimized and meeting attorney and business needs, making recommendations to adjust to changing strategic, attorney and client support needs.
• Provide leadership, coaching and development of office operations and administrative support teams including hiring, integration, training, coaching, performance and compensation management, engagement, and motivation, and offboarding.
• Manage attorney and Practice Coordinator assignments and staffing coverage to ensure effectiveness, work‑load balance, and best staffing levels to meet practice and support needs.
• Ensure outsourced business partners are meeting service level agreements and proactively recommend solutions to enhance service delivery and the workplace experience.
• Maintain relationships with vendors and business partners, ensuring best‑in‑class service to meet the needs and strategic goals of the offices and the firm.
• Manage and oversee operational budgets, including capital budget recommendations, staffing plans and compensation recommendations for direct reports.

• Serve as the main contact for building management and engineering teams to ensure the appearance, condition and operations of the facilities meet firm standards and lease requirements, providing smooth service and an exceptional workplace and office experience.
• Provide recommendations for future space needs, optimize utilization of current space, and provide strategic advice on individual office assignments.
• Collaborate on space planning to include layout, plan review, construction RFPs, construction management, and relocations.
• Work with firm‑wide and functional leads regarding the purchase of office furniture, furnishings, supplies and equipment as necessary, maintaining local inventory.