Solutions Engineer Pre and Post-Sales - SMB
Listed on 2026-02-06
-
Language/Bilingual
Technical Support
Solutions Engineer [Pre and Post-Sales] – SMB
Apply for the Solutions Engineer [Pre and Post-Sales] – SMB role at Attio
.
$110,000 – $130,000 per year.
Attio is on a mission to redefine CRM for the AI era. We are building the first AI-native CRM for ambitious go‑to‑market teams. We recently announced $52M Series B led by GV (Google Ventures) with support from Redpoint, Balderton, Point Nine, and 01A. Our team thrives on solving complex technical challenges, delighting users, and setting a new industry standard.
About the RoleOur Customer Success team is integral to building, growing, and delivering value. We help customers adopt Attio quickly, integrate smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, shape the product, and turn great onboarding into lasting success.
What You’ll Do- Work directly with new customers via video call, email, and live chat to ensure success.
- Design and develop onboarding programs at scale (user guides, documentation, onboarding emails, office hours).
- Identify accounts with expansion potential and collaborate with Sales and Customer Success to nurture growth.
- Collaborate with internal teams (support or engineering) to resolve product issues.
- Gather client feedback and insights to improve the Attio product.
- Direct customer‑facing experience deploying, selling, or managing complex products or services.
- Experience solving business problems with technology.
- Experience designing and explaining solutions using SaaS concepts (APIs, JSON) and integrating systems via code or no‑code iPaaS solutions (Zapier, Tray.ai, IFTTT, etc.).
- Some professional or academic experience with a programming or query language (JavaScript, Python, SQL).
- Ability to work independently in an unstructured, fast‑paced environment with shifting priorities.
- 30‑minute introductory phone call with Talent Team.
- 30‑minute interview with Head of Customer Success.
- 45‑minute technical case interview.
- Two 30‑minute interviews with relevant stakeholders and a mock demo exercise.
- 30‑minute closing conversation with CEO.
- Offer stage.
Referrals increase your chances of interview by 2×.
Location:
San Francisco, CA.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).