Sr. Manager, Security Services SA, AWS Security Services SA - North America

Overview

Sr. Manager, Security Services SA, AWS Security Services SA - North America

Job  | Amazon Web Services, Inc.

Final date to receive applications:
Mar 18, 2026

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer s unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world s most adopted cloud.

AWS is creating a new team focused on driving customer adoption of AWS security services, and we re looking for a technology leader to build it from the ground up.

This is a rare opportunity to define the mission, hire the team, and shape how AWS helps customers secure their workloads with services like AWS Security Hub, Amazon Guard Duty, Amazon Security Agent, and AWS s observability services. The role will build a team of Security Services Solutions Architects who work directly with customers to design, adopt, and operationalize AWS security services  team will serve as the technical bridge between what AWS security services can do and what customers need them to do.

The team will work alongside security services sellers as a paired technical and commercial function to drive security service adoption, deliver product feedback that shapes the roadmap, and establish thought leadership for AWS as a trusted cloud for security.

• Build a new team of Security Services Specialist Solutions Architects from the ground up – define the charter, operating model, and engagement patterns for a function that doesn t exist yet
• Recruit, hire, and develop specialist SAs with deep expertise in cloud security, threat detection, security observability, and securing generative AI and agentic workloads
• Drive measurable adoption of AWS security services across enterprise customers by partnering with security services sellers as a paired technical and commercial motion
• Partner closely with AWS Account Teams and security strategy roles to drive holistic security transformation at customers
• Build strong relationships with AWS Partners to deliver best-in-class security architectures that combine AWS-native services with partner solutions
• Serve as the voice of the customer back to AWS security product teams – surface field patterns, identify gaps, and deliver feedback that shapes the product roadmap
• Produce and drive thought leadership through blogs, reference architectures, workshops, and conference sessions that position AWS as the most trusted cloud for security
• Help customers secure their generative AI and agentic architectures, meeting them where they are and helping them move faster without sacrificing security posture
• Define and track success metrics across three dimensions: security service adoption, product team feedback and alignment, and thought leadership impact

No two days look the same in this role; you might review a customer s security architecture, align on account plans with a security services seller, review a draft blog post, walk through field feedback with a product team, and interview candidates for open SA roles. You will be building a team, playbooks, and relationships that define how this function operates.

This is a new team within the AWS Customer Solutions & Scale Innovation (CSSI) organization. You ll create the operating model, mission, and collaboration with AWS Account Teams, security strategy roles, and AWS Partners to help customers build confident, secure operations on AWS. Customers are navigating generative AI adoption, identity and access model changes, and evolving threat landscapes.

Diverse Experiences: AWS values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.

AWS is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by startups and Global 500 companies alike.

Our employee-led and company-sponsored affinity groups promote inclusion and empower our people. Our inclusion events foster stronger, more collaborative teams. Our continuous innovation is fueled by diverse ideas and perspectives.

We strive to raise our performance bar and provide knowledge-sharing, mentorship, and career-growth resources to help you develop.

We value work-life harmony and offer flexibility to support you in balancing professional and personal commitments.

• 5+ years of management of technical, enterprise customer facing resources or equivalent experience
• 5+ years of infrastructure architecture, database architecture and…