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IT Support HelpDesk/Support

Tier II Service Desk Specialist - Expert IT Support

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: International Executive Service Corps
Full Time position
Listed on 2026-03-15
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below
A federal IT services company is seeking a motivated Tier II Service Desk Specialist for a Full-Time role. The successful candidate will address complex technical issues, interact directly with users, and manage incident resolution effectively while meeting stringent Service Level Agreements (SLAs). The position requires strong customer service skills and technical troubleshooting abilities. Relevant certifications are a must, with flexibility to obtain them within the first 90 days of employment.

This is an excellent opportunity for skilled professionals excited about improving federal IT solutions.
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