Inventory Technician IV

* ** Handle inventory and asset management, conference room preventative maintenance, and e-recycling**
* ** Support a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction**
* ** Ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees.**
* ** Deploy and recover laptop and desktop images**
* ** Perform customer support for over 70,000 users worldwide from IT accessory to workstation dressing**
* ** Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs)**
* ** Utilize Inventory Data management software to maintain inventory accuracy and workflow**
* ** Contribute to large scale global projects as needed**
* ** Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position**
* ** High school diploma or general education degree (GED) and 8+ years’ related experience and/or training; or equivalent combination of education and experience**
* ** Excellent written and verbal communications skills**
* ** Ability to work in a large team with minimal supervision**
* ** Capable of providing an outstanding user experience**
* ** Knowledge of Inventory and IT**
* ** Ability to excel in a fast paced work environment**
* ** Ability to make sound decisions when faced with competing priorities**
* ** Results oriented and can identify the steps to be taken to achieve objectives**
* ** leads a site or small region; vendor and budget awareness**
* ** Past business operations experience**
* ** Some customer experience background or familiarity**
* ** Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day**
* ** Must have the ability to perform office-related tasks which may include prolonged sitting or standing**
* ** Must have the ability to move from place to place within an office environment**
* ** Must be able to use a computer**
* ** Must have the ability to communicate effectively**
* ** Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers**
* * Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.*
* * Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
** Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
* Dental provided through UHC
* Nationwide Vision provided by UHC
* Flexible Spending Account for Health & Dependent Care
* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
* Corporate Wellness Program provided by Goomi Group
* Employee Assistance Program
* Wellness Days  401k Plan
* Basic and Supplemental Life Insurance
* Short Term & Long Term Disability
* Critical Illness, Critical Hospital, and Voluntary Accident Insurance
* Tuition Reimbursement (available 6 months after start date, capped)
* Paid Time Off (accrued and prorated, maximum of 120 hours annually)
* Paid Holidays
* Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
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