Sales Engineer

Overview

We’re looking for a Sales Engineer who is passionate about the intersection between sales and engineering. You’ll partner closely with sales, product, and engineering to deeply understand customer workflows, design compelling technical solutions, and clearly demonstrate Reform’s value. You’ll be hands-on, customer-facing, and instrumental in shaping both our go-to-market motion and the product itself.

• Partner with sales to own the technical side of the deal cycle—from discovery and solution design to demos, pilots, and proofs-of-concept.
• Engage directly with customer executives, operators, and technical teams to understand their workflows and pain points, and map them to Reform’s platform.
• Design and present tailored demos, technical presentations, and solution architectures that clearly articulate value, ensuring successful customer onboarding.
• Architect and build technical tools for the Sales team to engage new prospects.
• Act as a trusted technical advisor during evaluations, answering detailed product, integration, and architecture questions.
• Work closely with product and engineering to relay field insights, influence roadmap decisions, and shape customer-ready features.

• Strong technical aptitude with experience in a customer-facing technical role (Sales Engineer, Solutions Engineer, Forward Deployed Engineer, or similar).
• Exceptional communication skills and comfort explaining complex technical concepts to non-technical stakeholders.
• Experience working in B2B software, ideally with complex workflows or integrations.
• Proficiency in reading and writing code in Python, Node, and Next JS.
• Comfortable operating in fast-moving, ambiguous startup environments.
• Experience or a keen interest in logistics is a plus, but not required.

• Play a core role in bringing a category-defining product to market.
• Work directly with founders and early customers on high-impact, real-world problems.
• Influence both product direction and go-to-market strategy at an early stage.
• Gain deep exposure to global trade, logistics, and enterprise buying decisions.
• Comprehensive health, vision, and dental insurance.