Senior Digital Strategist

Job Description

Adobe Services Delivery is building deep and impactful partnerships with customers by investing our best thinking and resources to offer prescriptive, differentiated tools and thought leadership that help customers navigate and accelerate their digital trajectories.

Digital Strategists own the development and delivery of original, inspiring, and thought‑provoking workshops and strategic engagements that help customers chart their digital transformation journeys and feel confident taking the next steps—particularly in large‑scale, enterprise digital marketing environments leveraging Adobe Experience Cloud.

• Accountable for the development of workshops that foster cross‑functional partnerships and create practical roadmaps to help customers mature and transform their digital capabilities. Workshop materials include original assets designed to spark customer imagination and drive action on the vision established during the engagement. Deliverables may include POVs, strategy tools and methodologies, maturity models, and repeatable, hypothesis‑driven frameworks.
• Expand existing repeatable, industry‑specific workshops into new industries, including associated data harvesting, analysis, collateral creation, and deliverable production.
• Harvest insights from workshops to understand evolving customer needs and ensure offerings and prescriptive frameworks remain compelling, relevant, and up to date.
• Author original thought leadership and compelling proposals on emerging or relevant digital themes to attract customers and drive new opportunities. Thought leadership may include proposals, frameworks, white papers, blogs, videos, and other media to support brand awareness, workshop adoption, and new business development.

• Spearhead and own the delivery of high‑quality, consultative workshops with strong executive presence.
• Engage C‑suite and senior executive audiences through compelling storytelling that drives action and organizational change.
• Lead customers to strategic solutions that address complex business challenges using prescriptive methodologies, tools, frameworks, and high‑quality roadmaps.
• Apply a cross‑discipline, entrepreneurial perspective, seamlessly adapting across topics and conversations to guide customers toward actionable outcomes.
• Surface and drive new opportunities for Adobe Strategy and Readiness Services offerings.

• Track and monitor workshop and solution progress throughout the delivery lifecycle—from initial POVs to workshop execution, asset development, and final readouts.
• Harvest and track insights and attributable operational outcomes to support reporting and growth.
• Assist in the production of weekly customer impact newsletters.
• Engage ecosystem stakeholders to promote workshops internally and externally, building a sustainable pipeline of customer participation.

• Past experience in a consultative strategy role, leading or supporting large‑scale enterprise digital marketing transformations using Adobe Digital Experience Cloud.
• 2+ years of experience delivering strategy and implementation services involving three or more of the following Adobe Experience Cloud solutions:
  • Adobe Analytics or Customer Journey Analytics
  • Adobe Journey Optimizer or Adobe Campaign
  • Adobe Real‑Time CDP or Audience Manager
  • Adobe Experience Manager (AEM)
  • Adobe Target
  • Adobe Experience Platform
  • Gen Studio
• Proven experience acting as a trusted advisor driving digital transformation initiatives.
• Experience crafting digital or marketing strategies, with a strong understanding of the technologies and operating models required to activate them.
• Strong executive presence and communication skills, with the ability to engage both senior business leaders and technical stakeholders.
• A forward‑thinking, self‑starting, entrepreneurial mindset with the ability to create organic demand.
• Creative problem‑solver capable of translating complex, ambiguous challenges into clear, navigable frameworks.
• Strong business acumen with the ability to articulate value drivers through storytelling and recognize…