Desktop Provisioning Specialist

at compucomstaffing () , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

our client is currently seeking a qualified desktop provisioning specialist to join their team onsite in san francisco, ca and provide end‑user support. This role will be a critical part of a diverse team that manages devices' and services' deployment, configuration, and lifecycle from procurement through asset disposal. The specialist will maintain in‑depth knowledge of cutting‑edge technology and services and be the final escalation point for the team and user base.

• provide logistical support for an upcoming large device deployment
• effectively manage a queue of 50+ tickets while fulfilling other daily responsibilities
• provision mobile devices for new hires and existing employees
• responsible for dispatching replacement devices for internal users who have submitted requests for broken or faulty devices
• possess a strong grasp of policy enforcement, while concurrently educating users to comply diligently with established policies
• respond promptly to escalations for technical support via slack and email
• support team in device forecasting, auditing, recycling of used devices, and disposal preparation
• frequently engage in collaborative efforts with support teams to identify and resolve problems and find effective solutions
• troubleshoot hardware and issues with devices
• support the existing mobile provisioning team in daily operational duties

• experience with devices and their usage in a mid to large‑size enterprise
• demonstrate strong communication and customer service skills when supporting users
• exhibit a high level of professionalism in providing excellent customer service and exercising sound judgment to provide timely resolution of problems

the rate for this position is between $18.75 - $25.00 per hour
, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

the company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, ad&d insurance, disability plans, employee assistance program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), fsa/hsa pre‑tax benefits.

the compensation and benefits information is accurate as of the date of this posting. The company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

w2 only, no corp to corp.

this posting is anticipated to remain open until 5/5/2026
.

compucomstaffing () ™, a division of compucom® systems, inc., is an equal opportunity employer. We provide it staffing services and solutions to fortune 1000 companies as well as small and medium business. For more information, visit .

candidates must be authorized to work in the united states without the need for current or future employer sponsorship.

to the extent required by applicable law, the company maintains a smoke‑free workplace.

please review the california consumer privacy act notice ().

we will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the city of los angeles fair chance initiative for hiring ordinance as well as the san francisco fair chance ordinance.

under maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is…